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About the Role
Peraton is seeking a Business Analyst with application testing expertise to support a mission-critical Computer Aided Dispatch (CAD) system for a large metropolitan public safety agency. This role operates within a 24x7 emergency response environment where system reliability and accuracy are vital to life-safety operations.
Responsibilities
- Partner with public safety stakeholders and technical teams to gather and document business and system requirements.
- Translate operational needs into functional and technical requirements.
- Facilitate workshops and working sessions to prioritize defects and system improvements.
- Develop and maintain BRDs, user stories, process flow diagrams, and requirements traceability matrices.
- Manage and refine the project backlog in coordination with stakeholders.
- Develop test plans, test cases, and validation scripts.
- Execute functional, integration, regression, and user acceptance testing.
- Validate system enhancements, defect fixes, and configuration changes.
- Document test results and defect remediation status.
- Collaborate with support teams to analyze recurring defects and recommend root cause improvements.
- Identify opportunities for process improvement, automation, and system modernization.
- Document As-Is system architecture, interface catalogs, and technical debt logs.
- Act as a liaison between operational users and technical teams.
- Provide structured reporting on requirements, testing progress, and issue resolution.
Requirements
- Bachelor’s degree with 8 years of experience, Master’s degree with 6 years of experience, or High School diploma with 12 years of experience.
- U.S. Citizen or lawful permanent resident authorized to work in the U.S. without sponsorship.
- 5+ years of Business Analyst experience in enterprise or mission-critical IT environments.
- 3+ years of hands-on application testing experience.
- Experience supporting production applications in high-availability or 24x7 environments.
- Familiarity with defect tracking and requirements management tools.
- Strong analytical and communication skills.
Skills
- Requirements analysis
- Backlog management
- Application testing
- Functional testing
- Regression testing
- User Acceptance Testing (UAT)
- Business Requirements Documentation (BRD)
- Process flow diagramming
- Requirements traceability
- Gap analysis
- JIRA
- ServiceNow
- Azure DevOps
- Computer Aided Dispatch (CAD) systems
- Records Management Systems (RMS)
- 911/NG911 platforms
- ITIL
- Agile methodology
- .NET
- SQL Server
- Oracle
Location
- New York City, NY (preferred)
- Remote
Work Type
- Casual
- Part-time
Experience Level
- 6-12 years of experience depending on education
Education Level
- High School diploma
- Bachelor's degree
- Master's degree
Salary/Compensations
- $104,000 - $166,000
About the Company
- Peraton is a next-generation national security company and mission capability integrator.
- The company provides enterprise IT solutions to government agencies and all branches of the U.S. armed forces.
Equal Opportunity
- Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.