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About the Role

We are looking for a Senior Security Operations II Specialist with extensive experience in network security, operational support, advanced troubleshooting, and continuous improvement. This individual will serve as a technical expert and escalation point for complex incidents in a 24/7 environment.

Responsibilities

• Ensure monitoring, support, and maintenance of the network security infrastructure.
• Lead troubleshooting and root cause analysis of complex incidents.
• Manage incidents, problems, service requests, and changes.
• Collaborate with stakeholders and vendors.
• Support the secure implementation of new technologies.
• Assess and communicate risks.
• Ensure adherence to security best practices, network segmentation, and firewall policies.
• Support enterprise security services: patching, endpoint protection, encryption, PKI, and Active Directory.
• Automate tasks using scripts, Git, and Ansible.
• Mentor less experienced team members.
• Contribute to continuous improvement and provide 24/7 support.

Requirements

• 5 or more years of hands-on experience supporting network security operations, cybersecurity operations, and critical infrastructures in a complex enterprise environment.
• University degree in telecommunications, computer science, or equivalent.
• Solid knowledge of enterprise security services.
• In-depth knowledge of BGP, OSPF, MPLS, STP, MLAG, VSS, and VPC protocols.
• Experience with Fortinet, Cisco, Palo Alto, F5, Juniper, or Arista.
• Knowledge of security zoning, network segmentation, and DMZ principles.
• Experience with Git and Ansible.
• Knowledge of the ELK platform (Elasticsearch, Kibana, and Logstash) and agent pipelines.
• Understanding of software development best practices and the use of AI to create scalable solutions.
• Experience with Terraform and Infrastructure as Code (IaC) tools.
• Basic experience with Kubernetes.
• Adequate knowledge of French is required for positions offered in Quebec.

Skills

• Network Security
• Operational Support
• Advanced Troubleshooting
• Continuous Improvement
• Git
• Ansible
• Terraform
• Infrastructure as Code (IaC)
• Kubernetes

Location

• Canada
• Ontario
• Toronto

Work Type

• Permanent
• Full-time
• Hybrid

Experience Level

• Senior

Education Level

• University degree in telecommunications, computer science, or equivalent

Benefits

• Competitive salary
• Comprehensive benefits program
• Medical, dental, vision, and mental health care
• 35% discount on Bell services
• Exclusive partner offers
• Flexible work schedules

About the Company

• Bell is building a more connected future with world-class networks, AI-powered solutions, and digital experiences that enhance how people live, work, and play every day.
• Bell believes in empowering everyone by equipping teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth.
• Bell is one of Canada's Top 100 Employers.

Equal Opportunity

• Bell is committed to fostering an inclusive and accessible work environment where all team members feel valued, respected, supported, and included.
• Bell is committed to ensuring transparency in its recruitment process.
• We encourage individuals who may require accommodation during the hiring process to inform us.
• AI may be used to assess certain aspects of your application.