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About the Role

Under direct supervision, this role assists with planning, implementing, and evaluating patient care, ensuring the smooth function of patient flow.

Responsibilities

• Answers phones, responds to inquiries, and triages calls to appropriate personnel.
• Greets registered patients, triages them through the patient flow process, checks schedules, and accompanies them to exam/procedure rooms.
• Assists patients with walking, transfers, dressing, and preparing for exams.
• Maintains a sterile environment and ensures standard infection control precautions are observed.
• Prepares exam rooms prior to patient visits, cleans rooms and instruments, and re-stocks supplies between patients.
• Fulfills patient care responsibilities including taking vital signs, updating patient history, collecting specimens, and assisting providers/nurses.
• Inputs patient data into the practice management system.
• Fulfills clerical responsibilities including managing medical records, obtaining reports, completing forms, managing charting, and sending specimens to labs.
• Monitors clinical equipment for proper function and escalates issues to supervisors.
• Checks dated materials and medications for expiration and discards expired items.

Requirements

• High School Diploma
• Approximately 1 year of related experience, preferably in a relevant specialty area.
• Completion of a medical assistant training course that includes phlebotomy training is highly desired.
• Candidates with extensive medical assistant work experience, along with phlebotomy experience, may be considered.
• If required to draw blood, proper phlebotomy training is required prior to performing those duties.

Skills

• Demonstrated strong communication and interpersonal skills.
• Demonstrated ability to interact with multiple constituencies and exercise "people skills".
• Demonstrates ability to exercise standards of professionalism, including appearance, presentation, and demeanor.
• Medical Assistant or Phlebotomy certification may be required.
• Basic Life Support (BLS) certification may also be required.

Location

• Upper East Side

Work Type

• Full-time

Experience Level

• 1 year of related experience

Education Level

• High School Diploma

Salary/Compensations

• $27.53 - $30.05

About the Company

• Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.”

Equal Opportunity

• No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
• Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds.
• We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply.
• Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act.
• We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.