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About the Role

Manage high-volume calls and emails, coordinate Independent Medical Evaluations (IMEs), and serve as a key liaison between clients, attorneys, and claimants in a fast-paced environment.

Responsibilities

• Schedule and coordinate IMEs
• Communicate with clients and claimants
• Manage medical records via WCB portal
• Coordinate translation & transportation services
• Resolve inquiries with accuracy and professionalism

Requirements

• Strong multitasking & time management skills
• Professional phone presence
• Detail-oriented and organized
• Proficiency in Microsoft Word & Outlook

Location

• Hybrid

Work Type

• Full-Time
• Hybrid After Training

Salary/Compensations

• $20/hour

Benefits

• Hybrid flexibility after training
• Strong benefits package
• 401(k) with match
• Tuition & student loan assistance
• Paid parental leave
• No on-call responsibilities

About the Company

• The IMA Group's Government Services Division supports local, state, and federal agencies, delivering professional and objective medical and psychological examinations and ancillary services.
• Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities, and Employers, including behavioral health and physical medicine specialty services within the workers' compensation, disability, liability, and auto markets.
• Our Clinical Research Division conducts Phase II-IV clinical trials across multiple therapeutic areas using a flexible nationwide network of site locations and virtual capabilities.

Equal Opportunity

• The IMA Group is an Affirmative Action/Equal Opportunity Employer.