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About the Role

The Optometric Technician ensures patients receive the highest quality Optometric care during eye exams. This role provides an unsurpassed patient experience by seamlessly linking the doctor and other primary care functions.

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow.
• Performs various tests to aid the optometrist with vision examinations, including visual acuity measurements, depth and color perception tests, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment within the appropriate timeframe.
• Reviews prescriptions and/or patient information carefully, identifies special needs, and consults with Optometrists, Opticians, or Practice Managers when necessary.
• Identifies and resolves situations involving dissatisfied patients promptly.
• Performs work accurately and thoroughly under time pressure and high patient volume.
• Handles and files all patient records in an organized and efficient manner, adhering to practice standards and HIPAA.
• Supports contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operations.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
• Creates and tenders sales transactions following operational processes and standards when required.
• Maintains a safe working environment for all team members and patients.
• Supports compliance of visual merchandising in exam lanes, assessment rooms, and contact lens areas.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail, explaining measurements and answering patient questions.
• Responsible for maintenance and disinfection of equipment and provides clinical support to the Optometrist as needed.
• Works weekends and evenings to support business needs.
• Adheres to attendance and daily timekeeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

Requirements

• High School graduate or equivalent
• 2+ years’ experience in optometry, ophthalmology or healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Organization skills
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in a fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Skills

• Patient care
• Vision examinations
• Visual acuity measurements
• Depth and color perception tests
• Retinal imaging
• Diagnosis and treatment
• Prescription review
• Patient record management
• HIPAA compliance
• Contact lens support
• Scheduling
• Computer operation
• Point-of-sale system operation
• Sales transactions
• Customer service
• Retail
• Optical
• Optometric technician certification

Location

• Westchester Sq

Work Type

• Full-Time

Experience Level

• 2+ years experience

Education Level

• High School graduate or equivalent

Salary/Compensations

• $21.57 - $30.72 per hour

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts
• Competitive bonus and/or commission plan

About the Company

• Metro Optics has provided superior patient care in our community and is committed to hiring team members dedicated to ensuring excellent vision care for every patient.
• Our practice fosters a work culture that supports teamwork and builds upon the skills and talents of our employees.
• We value individuals of integrity who are positive, dependable, and flexible in their work.
• Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment.
• We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more.
• Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
• Our Practice is part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses.
• Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
• Native Americans in the US receive preference in accordance with Tribal Law.