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About the Role

As a Senior Product Manager, you will guide in-flight products that improve the customer journey and create meaningful healthcare experiences. You will partner closely with business, technology, and design stakeholders to align priorities, solve complex problems, and help teams deliver high-quality outcomes. This role requires a product mindset, strong communication skills, and the ability to turn complex needs into clear, practical solutions.

Responsibilities

Guide in-flight products that improve the customer journey and create meaningful healthcare experiences.
Partner closely with business, technology, and design stakeholders to align priorities, solve complex problems, and help teams deliver high-quality outcomes.
Translate customer, business, and technical needs into clear product direction.
Build trust, communicate clearly, and bring people together around shared goals in a complex, cross-functional environment.
Break down complex business and technical problems into a clear product roadmap, epics, and user stories.
Write complete user stories with acceptance criteria.
Support story acceptance and take responsibility for acceptance testing to ensure delivered capabilities meet business and user needs.

Requirements

2–4+ years of relevant product management experience, including examples of products or capabilities you helped bring to market.
Experience delivering business value through lean product management, customer discovery, or human-centered design practices.
Significant experience managing stakeholders across multiple business and technology organizations, including aligning priorities, influencing decisions, and maintaining clear communication.
Ability to translate customer, business, and technical needs into clear product direction.
Familiarity with modern software delivery practices, including SDLC, lean product management, balanced teams, agile methodologies, or extreme programming concepts.
Strong collaboration skills and experience working with cross-functional teams.
Ability to work a fixed 8:00 a.m.–5:00 p.m. Monday–Friday schedule in Eastern Time.

Skills

Product mindset
Strong communication skills
Customer insights
Stakeholder management
Navigating ambiguity
Building trust
Curiosity
Sound judgment
Empathy
Collaboration

Location

Remote

Work Type

Hybrid
Full-time

Experience Level

Senior

Salary/Compensations

$104,000 - $143,000 per year

Benefits

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Time off
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance

About the Company

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.