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About the Role

CACI is expanding its Operations Support Team and looking for a motivated individual who enjoys working with modern, user‑focused technology. The ideal candidate is someone who challenges “the way things have always been done” and looks for better solutions.

Responsibilities

• Help military customers resolve hardware and software issues by providing fast and accurate technical and operational support.
• Train customers on CACI software through chat, phone, in‑person sessions, or classroom settings.
• Support system installations on customer platforms and at ground sites.
• Monitor, troubleshoot, configure, and train users on CACI products such as APERTURE, POINTGUARD, and GEOnet.
• Maintain the readiness and availability of deployed systems using scripts, graphical tools, and the Linux command line.
• Troubleshoot end‑to‑end networking issues to ensure tactical systems stay operational.
• Support fielded systems through training, documentation, technical assistance, and mission planning.
• Provide hardware and software support to both external customers and internal teams.
• Log and track software issues in JIRA and participate in scheduled bug‑review meetings.
• Test new software builds before deployment.
• Deliver scheduled reports and high‑level metrics to customers and internal leadership.
• Provide after‑hours support when needed.
• Work closely with developers, QA, security, and support teams to meet program goals.
• Travel to customer sites for installations, training, and test events.
• Configure remote systems based on program requirements.
• Deliver technical and high‑level demonstrations of CACI products

Requirements

• Active Top Secret (TS)/SCI clearance with polygraph.
• BA/BS degree or equivalent experience, plus at least 5 years of related work experience.
• Experience with military SIGINT and ISR operations.
• Basic experience with Navy surface or airborne cryptologic systems (SSEE INC E/F, BANSHEE, CCOP).
• Strong experience with Microsoft Windows and Office.
• Current DoD 8140 IAT Level 1 certification (CompTIA Network+).
• Ability to travel approximately 25%.
• Intermediate Linux command‑line skills.
• Ability to manage multiple tasks across different programs.
• Strong communication skills and ability to work independently.
• Advanced experience with Navy cryptologic systems (SSEE INC E/F, BANSHEE, CCOP).
• Experience with Joint‑Service systems.
• Experience operating or configuring DRT‑based equipment.
• Advanced Linux skills.
• DoD 8140 IAT Level 2 certification (CompTIA Security+).
• Bash or Python scripting experience.
• Experience with GEOnet or POINTGUARD.

Skills

• SIGINT
• EW
• APERTURE
• POINTGUARD
• GEOnet
• Linux command line
• JIRA
• Microsoft Windows
• Microsoft Office
• CompTIA Network+
• Bash scripting
• Python scripting
• CompTIA Security+

Location

• Continental US

Work Type

• Full time
• Regular

Experience Level

• 5 years of related work experience

Education Level

• BA/BS degree or equivalent experience

Salary/Compensations

• $67,800 - 142,200 USD

Benefits

• flexible time off
• robust learning resources
• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits

About the Company

• CACI provides advanced Signals Intelligence (SIGINT) and Electronic Warfare (EW) products that help U.S. military forces use networks of sensors and platforms to support critical national security missions.
• At CACI, we place character and innovation at the center of everything we do.
• CACI values the unique contributions that every employee brings to our company and our customers - every day.
• Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.