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About the Role

The University of Rochester is seeking a dedicated individual to assist providers during patient exams and perform various clinical tasks in outpatient clinics. This role is crucial for ensuring patient comfort, care, and safety while supporting efficient clinic operations.

Responsibilities

• Assist providers during exams, anticipating needs and adapting to patient complexity.
• Attach patients to diagnostic and medical equipment.
• Provide information and comfort to patients during exams, explaining next steps and status.
• Ensure supplies and equipment are readily available for smooth operations and patient safety.
• Escort patients from waiting areas to exam areas and obtain vital signs.
• Perform diagnostic testing and specimen collection per provider order, ensuring accurate labeling and processing.
• Enter patient data, condition, and care into the electronic medical record system.
• Perform administrative duties as assigned, including scheduling and registration.
• Maintain adequacy of clinical equipment and medical supply levels, including reordering, stocking, and cleaning.
• Conduct inventory of supplies, monitor expiration dates, and reconcile orders.
• Implement standard infection prevention measures, such as proper hand hygiene.
• Precept new employees to the area, providing training and ensuring competence.
• Assist providers with patient processes as a surgical procedure assistant, including preparing rooms and instrumentation.
• Sterilize instruments and prepare specimens for the lab.
• Review discharge instructions with patients as prepared by the provider.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent and 1 year of experience in a customer-focused/service setting required.
• Associate's degree preferred.
• Equivalent combination of education and experience may be considered.

Skills

• Knowledge of medical terminology, procedures, and computer experience preferred.

Location

• Remote Work - New York, Albany, New York, United States of America, 12224

Work Type

• Full time
• Regular

Experience Level

• 1 year experience in customer focused/service setting

Education Level

• High school diploma or equivalent
• Associate's degree preferred

Salary/Compensations

• $19.15 - $25.85

About the Company

• As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.
• Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.
• Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Equal Opportunity

• The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
• In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics).
• This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.