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About the Role
The Teammate supports store success by delivering a welcoming and engaging guest experience while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and initiative, representing the Rally House brand with energy and professionalism.
Responsibilities
- Demonstrate Rally House values through positive teamwork and engagement with peers
- Seek feedback and apply coaching to improve performance
- Actively participate in training and skill drills to build service capability
- Contribute to a welcoming, energetic, party atmosphere
- Complete assigned tasks accurately and on time
- Follow playbooks, loss prevention and safety guidelines consistently
- Report operational issues, shortages, or concerns to leadership
- Build working knowledge of store systems and daily processes
- Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
- Support floor moves and transitions under leadership guidance
- Maintain clean, organized fixtures and back-of-house areas
- Protect brand standards through attention to detail
- Deliver a welcoming, energetic customer experience using the Party model
- Engage customers, identify needs, and recommend products
- Resolve basic customer issues and escalate when needed
- Represent Rally House with enthusiasm and professionalism
- Contribute to daily sales goals through service behaviors
- Support promotions, launches, and event execution
- Take ownership of personal performance metrics (conversion, UPT, AT)
Requirements
- Must be at least 16 years of age
- Previous customer-facing experience preferred
- Must be able to stand and walk for extended periods of time
- Ability to lift up to 50 pounds
- Ability to bend, reach, and climb ladders
Skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Clear and effective communication skills
- Enthusiastic attitude with a passion for sports and retail
- Time management skills with the ability to prioritize tasks
Salary/Compensations
- $14.00 - $15.60
About the Company
- Rally House is where fans celebrate the teams, traditions, and communities they love.
- Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most.
- Behind it all is a team fueled by energy, passion, and hometown pride.
- As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.