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About the Role

Salesforce Professional Services is looking for a Senior Technical Architect to serve as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers. You will guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.

Responsibilities

Serve as a trusted advisor to the client
Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Requirements

Public Sector industry experience
8+ years enterprise architecture or consulting experience
4+ years of experience leading Salesforce Core Projects
Strong application design skills combined with strong data, integration, and security architecture skills
Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences
Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
A great listener with the ability to communicate with people in diverse roles
Proven ability to analyze, design, and optimize business processes via technology and integration
Resourceful and innovative thinker who can work through and solve problems
Strong experience in Integration concepts, designs and patterns
This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Skills

Salesforce Platform
AI-powered development tools (e.g., GitHub Copilot, Cursor, Agentforce for Developers)
Integration concepts, designs and patterns
Application design
Data architecture
Integration architecture
Security architecture
Presentation skills
Communication skills
Written communication
Verbal communication
Listening skills
Business process analysis
Business process design
Business process optimization
Technology integration
Problem-solving
Mentoring
Talent development
Relationship building
Storytelling

Location

Remote

Work Type

Full-time

Experience Level

Senior
8+ years enterprise architecture or consulting experience
4+ years of experience leading Salesforce Core Projects

Education Level

Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant

Salary/Compensations

CAD 130,300 to CAD 180,300 annually

Benefits

Company bonus
Equity
Benefits

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.
The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform.
We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast.
We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt.
Our team is made up of thousands of the world’s leading Salesforce experts.
We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.