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About the Role

We are seeking a detail-oriented, innovative, and confident Personal Assistant to partner with key members of our International Markets leadership team. This highly visible, collaborative and pivotal role acts as a gatekeeper and extension of our leadership team, ensuring the success of a well-run, efficient organization. As the central point of contact, you will partner closely with other administrative assistants, team members and the Chief of Staff team. The ability to adapt to changing priorities, take on new and unfamiliar tasks, and work collaboratively with others is critical to the role. The ideal candidate will exercise sound judgement, maintain strong attention to detail, and act with a proactive mindset, while bringing the highest level of integrity, trust, and confidentiality to the role to reinforce Capital One’s corporate culture of excellence.

Responsibilities

Proactively manage complex, global executive calendars across multiple time zones, prioritizing scheduling requests and adjusting to frequent last-minute changes with ease.
Handle complex domestic and international travel arrangements and create timely expense reports using Capital One systems.
Arrange and reserve conference rooms, catering, audio/video, and other essential services for team events, all-hands meetings, and stakeholder forums.
Drive key team planning for activities and events.
Serve as a central point of contact, circulating information, and acting as a team ambassador to foster strong relationships.
Partner with the Communications team to assist with planning for internal and external speaking engagements.
Manage and own team distribution lists, organizational charts, and shared calendars.
Support onboarding of new team members.
Support the office manager as needed with managing desk allocation, mail distribution, printing, and ad-hoc projects.

Requirements

Extensive experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
Experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace (G-Suite).
Experience utilizing AI tools such as Gemini, CoPilot, or Claude.
Proficiency in video conferencing technology (Zoom, Teams, etc.).
Exceptional written and verbal communications, organizational, and time management skills.

Location

Hammersmith, London

Work Type

Hybrid
2 days in-office and 3 days remote
Permanent

Benefits

Up to £5,000 in funding for external qualifications.
Competitive pension and performance-based bonus schemes.
25 days of annual leave, increasing with tenure.
Option to buy 5 additional days of annual leave.
Private medical insurance.
Enhanced parental leave.

About the Company

We invest in the growth of our people alongside our business.
We pride ourselves on hiring the best people, not the same people.
Building diverse and inclusive teams is the right thing to do and the smart thing to do.
We want to work with top talent: whoever you are, whatever you look like, wherever you come from.
We know it’s about what you do, not just what you say.
That’s why we make our recruitment process fair and accessible.
We value diversity, inclusion and belonging at our core.
We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work.
We call this our Culture of Belonging, and it rests at the heart of our business.
Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices.
Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.
Capital One is committed to diversity in the workplace.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Equal Opportunity

We pride ourselves on hiring the best people, not the same people.
Building diverse and inclusive teams is the right thing to do and the smart thing to do.
We want to work with top talent: whoever you are, whatever you look like, wherever you come from.
We know it’s about what you do, not just what you say.
That’s why we make our recruitment process fair and accessible.
We value diversity, inclusion and belonging at our core.
We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work.
We call this our Culture of Belonging, and it rests at the heart of our business.
Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices.
Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.
Capital One is committed to diversity in the workplace.