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About the Role

We are seeking a detail-oriented, innovative, and confident Personal Assistant to partner with the head of our International Markets leadership team. This pivotal role acts as a gatekeeper and extension of our leadership team, ensuring the success of a well-run, efficient organization. The ideal candidate will exercise sound judgement, maintain strong attention to detail, and act with a proactive mindset, while bringing the highest level of integrity, trust, and confidentiality.

Responsibilities

Proactively manage complex, global executive calendars across multiple time zones, prioritizing scheduling requests and adjusting to frequent last-minute changes.
Handle complex domestic and international travel arrangements and create timely expense reports.
Arrange and reserve conference rooms, catering, audio/video, and other essential services for team events, all-hands meetings, and stakeholder forums.
Drive key team planning for activities and events.
Serve as a central point of contact, circulating information, and acting as a team ambassador to foster strong relationships.
Partner with the Communications team to assist with planning for internal and external speaking engagements.
Manage and own team distribution lists, organizational charts, and shared calendars.
Support onboarding of new team members.
Support the office manager with managing desk allocation, mail distribution, printing, and ad-hoc projects.

Requirements

Extensive experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
Proficiency in video conferencing technology (Zoom, Teams, etc.).

Skills

Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace (G-Suite)
AI tools such as Gemini, CoPilot, or Claude
Exceptional written and verbal communications
Organizational skills
Time management skills

Location

Hammersmith, London

Work Type

Hybrid
2 days in-office and 3 days remote

Experience Level

Extensive experience

Benefits

Access to up to £5,000 in funding for external qualifications
Competitive pension and performance-based bonus schemes
25 days of annual leave, increasing with tenure
Option to buy 5 additional days of leave
Private medical insurance
Enhanced parental leave

About the Company

We invest in the growth of our people alongside our business.
We pride ourselves on hiring the best people, not the same people.
Building diverse and inclusive teams is the right thing to do and the smart thing to do.
We want to work with top talent: whoever you are, whatever you look like, wherever you come from.
We know it’s about what you do, not just what you say.
We value diversity, inclusion and belonging at our core.
We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work.
Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices.
Capital One is committed to diversity in the workplace.

Equal Opportunity

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.
We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.
Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com