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About the Role

The Program Coordinator (PC) supports the Program Director in managing daily operations and ensuring safe, high-quality programming. The PC supervises staff, helps monitor compliance, and maintains effective communication with all stakeholders.

Responsibilities

• Assist in planning, implementing, and monitoring program activities to ensure goals align with agency mission and participant needs.
• Support staff scheduling, supervision, and program logistics.
• Maintain a visible presence throughout program hours to ensure safety, engagement, and quality of service.
• Observe programming, provide coaching and feedback, and help ensure compliance with all agency and DYCD requirements.
• Support the Program Director in onboarding, training, and coaching staff to implement inclusive practices and behavior support strategies.
• Participate in and model professional development activities focused on inclusion, equity, and trauma-informed care.
• Promote positive communication and collaboration among staff, families, and school teams.
• Communicate regularly with families about student needs, accommodations, and progress.
• Collaborate with school-based partners and community organizations to strengthen access to specialized services.
• Support the planning and facilitation of family and community events that highlight inclusive practices and celebrate diversity.

Requirements

• Associate’s Degree or equivalent experience required.
• Minimum 3 years of experience working with youth in educational or community settings.
• Experience supporting children and youth with disabilities and/or English Language Learners.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job.
• Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal number of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.

Skills

• Bachelor’s Degree in Education, Social Work, or related field preferred.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office and basic data entry systems.

Location

• NYC

Work Type

• Full-time

Experience Level

• 3 years of experience working with youth

Education Level

• Associate’s Degree or equivalent experience
• Bachelor’s Degree in Education, Social Work, or related field preferred

Benefits

• Generous Paid Time Off
• Medical/Dental/Vision Insurance
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short-term & long-term disability, life and AD&D insurance
• Commuter Benefits
• Employee Assistance Program

About the Company

• The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives.
• Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city.
• With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

Equal Opportunity

• All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.