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About the Role
Morgan Properties is seeking an Assistant Community Manager to create memorable resident experiences and support smooth community operations, often across multiple sites. This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.
Responsibilities
- Be the friendly face and main point of contact for residents and visitors.
- Respond to resident needs with empathy and professionalism.
- Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
- Support move-ins and move-outs, creating a seamless experience.
- Escalate resident concerns as needed to leadership.
- Inspect homes before move-in to ensure quality.
- Walk the property and flag any maintenance or curb appeal issues.
- Assist in planning and executing resident events.
- Help ensure safety standards and community policies are followed.
- Keep resident records accurate and up to date.
- Assist in preparing community reports.
- Support day-to-day admin tasks as assigned.
Requirements
- 2+ years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to problem-solve and stay organized in a fast-paced environment.
- A valid driver’s license and the willingness to drive between communities if needed.
Skills
- Customer service
- Problem-solving
- Organization
- Communication
- Interpersonal skills
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $22.00-$25.00/ hour
Benefits
- 20% Apartment Rental Discount
- $300 Morgan Essentials – paid quarterly
- Renewal Commissions
- Education/Tuition Reimbursement
- Medical, Dental, and Vision Insurance
- Life and AD&D Insurance
- 401(k) Retirement Plan with Company Match
- Generous Paid Time Off, including 10 Holidays per Year and Sick Leave
About the Company
- Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania.
- Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
- Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states.
- The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York.
- With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.