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About the Role

As an Account Executive on our Scale Retail team, you will own the full sales cycle from prospecting to closing, working as a relentless “hunter” to identify, prioritize, outreach to and ultimately close new business. You will also have the opportunity to work side-by-side with several Braze customers, operating as a trusted advisor as they look to Braze to grow and scale their business. Join a scaling, diverse, and tight-knit team that’s working directly with Marketing, Product, and Technical executives and their teams to help them forge human connections between consumers and the brands they love.

Responsibilities

Own the full sales cycle from prospecting to closing.
Identify, prioritize, outreach to, and close new business.
Act as a trusted advisor to customers.
Work with Marketing, Product, and Technical executives and their teams.

Requirements

At least 3-5 years of field sales experience selling SaaS solutions with technically integrated products.
Ability to generate and manage your own pipeline.
Strategic and creative thinking to drive desired outcomes through effective and persistent outreach.
Ability to manage many moving parts.
Consultative and human selling approach.
Ability to tell stories and listen attentively.
Demonstrate value-first conversations, including discovery, understanding business pain, desired outcomes, and Braze's differentiated value.
Analytical and data-driven approach, grounded in examples and defined by testing and iterating.
Desire to understand and make sense of complex systems and concepts.
Ability to help buyers navigate large SaaS investments, mobilize global organizations, and accelerate cycles.
Ability to identify and influence key people among many stakeholders.
Comfortable learning new things and navigating high-change environments.

Skills

SaaS sales
Pipeline generation and management
Strategic thinking
Creative thinking
Consultative selling
Storytelling
Active listening
Value-based selling
Data analysis
Problem-solving
Influencing stakeholders
Adaptability

Location

New York
Austin
Berlin
Bucharest
Chicago
Dubai
Jakarta
London
Paris
San Francisco
São Paulo
Singapore
Seoul
Sydney
Tokyo

Work Type

Full-time
Hybrid

Experience Level

3-5 years of field sales experience

Salary/Compensations

Base salary range: $67,000 - $105,000/year
On Target Earnings (OTE) range: $144,000 - $208,000/year

Benefits

Equity grants of restricted stock (RSUs)
Competitive compensation
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services including fertility benefits
Equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
Curated in-office employee experience
Opportunities to give back to your community
Employee Resource Groups

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

Braze is an equal opportunity employer.
We strive to create equitable growth and opportunities inside and outside the organization.
Committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
Encourage application even if not meeting 100% of criteria.