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About the Role
Lead the engineering team responsible for building Rocket Money's next-generation personal finance assistant, Rowan. This role focuses on AI as an execution layer, ensuring safe, accurate, and verifiable problem-solving at the intersection of LLM conversation, deterministic systems, and consumer-grade product craft.
Responsibilities
- Lead, develop, and grow the Rowan engineering team, setting a high bar for technical judgment, product quality, customer trust, and steady execution.
- Partner with product leadership to translate Rowan’s strategy into engineering plans and shipped capabilities that create measurable customer value.
- Stay close to the full Rowan experience, including conversational interfaces, orchestration, memory, app surfaces, detection systems, operational rails, human escalation paths, and safety models.
- Help the team build agentic capabilities that perform consistent, correct, and reliable work end-to-end.
- Drive projects to completion by making decisions, clearing blockers, aligning stakeholders, and helping the team consistently ship high-quality work.
- Build systems and habits for dependable AI work, including eval frameworks, observability, approvals, fallbacks, recovery paths, human-in-the-loop workflows, and clear ownership.
- Partner closely with Product, Design, Data, Operations, Legal, Support, and Engineering leadership to identify high-leverage bets, make tradeoffs, and provide an engineering perspective.
- Create a team environment where senior engineers can excel across product, AI, systems, operations, and trust.
- Hold regular 1:1s, deliver performance reviews, build individualized growth plans, and tailor coaching.
- Raise the product bar toward proactive, rewarding, trustworthy experiences that make Rowan feel like a unified assistant.
- Stay curious about AI engineering advancements and help the team adopt new workflows, tools, and patterns.
Requirements
- Experience shipping production agentic software and a strong track record leading engineering teams, including senior ICs in complex or ambiguous domains.
- Ability to set direction and grow people while staying close enough to the work to pair on problems, review designs, write code, and model strong engineering judgment.
- Strong product judgment, reasoning from customer need to product experience to technical architecture.
- Excitement for AI as an execution layer, understanding the value of orchestration, tools, workflows, evaluation, approvals, observability, and recovery.
- Hands-on or deeply practical familiarity with LLM applications, agentic systems, workflow orchestration, evals, and the tradeoffs in moving from prototype to production.
- High bar for quality and trust, understanding the need for accuracy when acting on personal finances.
- Comfort driving outcomes in ambiguity, sequencing work, making tradeoffs, and keeping a team moving.
- Ability to lead through clarity, explain the 'why', create alignment, and provide context for good local decisions.
- Tenacious learner, staying engaged with changes in AI, team workflows, product expectations, and operational systems.
- Energized by continuous improvement, identifying and addressing workflow pain points, vague evals, missing recovery paths, or accepted uncertainty.
- Technical depth and range across backend services, product surfaces, data systems, AI workflows, operational tooling, or consumer fintech products.
- Comfort with urgency without recklessness, helping a team move quickly while maintaining control.
Skills
- AI as an execution layer
- LLM applications
- Agentic systems
- Workflow orchestration
- Evaluation frameworks (evals)
- Observability
- Approvals
- Fallbacks
- Recovery paths
- Human-in-the-loop workflows
- Backend services
- Product surfaces
- Data systems
- AI workflows
- Operational tooling
- Consumer fintech products
- TypeScript
- Node
- React
- React Native
- GraphQL
- Postgres
Location
- In-office (for lunch, snacks, coffee, commuter benefits)
Work Type
- Full-time
Experience Level
- Team Leader
- Engineering Leader
- Senior Engineers
Salary/Compensations
- $200,000 - $280,000/year + bonus
Benefits
- Health, Dental & Vision Plans
- Competitive Pay
- 401k Matching
- Unlimited PTO
- Bonus
About the Company
- Rocket Money's mission is to meaningfully improve the financial prosperity of millions of people.
- Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money.
- The Rowan team is building the next generation of a personal finance assistant that can notice what matters, reach out at the right moment, and help finish the job.
- Rowan's goal is to be useful in moments when people need help but lack the time, energy, or context to do everything themselves.
- Rowan's capabilities include organizing finances, helping cancel or negotiate bills, and surfacing the next action that provides time, money, or peace of mind.
Equal Opportunity
- Rocket Money is an Affirmative Action and Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.