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About the Role
As a Staff Engineer for Intelligent Customer Experiences, you will lead the evolution of the Adyen experience from a traditional dashboard into an intelligent, conversational financial partner. This role is essential for transforming natural language inputs into authenticated, secure financial operations.
Responsibilities
- Drive Intelligent Experiences: Lead the next generation of conversational UIs at Adyen by building Generative UIs that adapt in real-time, moving beyond static dashboards to create streaming, multi-modal experiences.
- Bridge Architecture & Innovation: Act as the primary technical liaison for AI initiatives, coordinating their integration and ensuring operational excellence with global teams.
- Zero-Trust for AI: Architect the security layer for conversational interfaces, solving the challenge of maintaining strict financial data privacy and "Zero Trust" principles while leveraging LLMs.
- Product Strategy & "The Art of the Possible": Partner with Product to identify high-impact flows and where intelligent automation can solve "impossible" merchant problems.
- Full-Stack Leadership: Own the end-to-end technical lifecycle, from backend services and data pipelines to frontend components.
- Global Influence: Mentor engineers and coordinate with global hubs to drive technical standards.
Requirements
- Product-Minded Architect with a track record of partnering with product teams to turn ambiguous goals into robust technical reality.
- Applied AI Experience in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures and secure data handling.
- Deeply proficient in Java for secure backend services and TypeScript/React/Vue for complex front-end applications.
- Security First mindset, particularly regarding the handling of sensitive financial data in modern web environments.
- Entrepreneurial and Autonomous: Expected to operate with speed and autonomy, effectively navigating and collaborating with a large, global organization.
- Must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
Skills
- Agentic Workflows
- Tool-use
- Chains
- Policy Layers
- Generative UIs
- Java
- TypeScript
- React
- Vue
- LLMs
- RAG architectures
Location
- San Francisco
Work Type
- Office-first
- Full-time
Experience Level
- Staff Engineer
Salary/Compensations
- $258–$367k
Benefits
- RSUs
About the Company
- Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.
- At Adyen, everything we do is engineered for ambition.
- For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.
- We are motivated individuals who tackle unique technical challenges at scale and solve them as a team.
- Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Equal Opportunity
- Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum.
- Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
- No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
- Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply.
- Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
- All your information will be kept confidential according to EEO guidelines.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.