Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Patient Services Liaison role.
Rezi rewrites your resume against Empress Ambulance Service's job description. Free.
Tailor your resume to this Patient Services Liaison role.
Rezi rewrites your resume against Empress Ambulance Service's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Liaison posting at Empress Ambulance Service — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Liaison posting at Empress Ambulance Service — free, in seconds.
About the Role
We are looking for a Patient Services Liaison to join our rapidly growing team at Westchester Medical Center. The ideal candidate has the ability to build rapport with patients, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. The perfect candidate enjoys collaborating with a team of passionate individuals in a dynamic office environment and loves learning new things in a fast-paced, ever-evolving company.
Responsibilities
- Provide outstanding customer service over the phone
- Coordinate ambulance transportation for multiple facilities
- Obtain insurance information, verifications & authorizations
- Utilize a CAD system
- Perform basic data entry
- Scan/upload documentations onto CAD system
Requirements
- Minimum of 1-year customer service or related experience in a medical environment
- Familiarity with insurance verifications and authorizations
- Ability to work alongside team members in a high call volume setting
- Detail-oriented
- Computer savvy with proven software proficiency in programs such as Excel
- Personable, warm, empathetic, and professional in communication style over the phone
- Ability to learn new things and apply them in a fast-paced, ever-evolving environment
- Work is performed under normal working conditions, as in a standard office or hospital environment
- High level of sitting/working at a desk
- Light physical effort (lift/carry up to 10 lbs.)
- Must be able to perform the essential duties of the position with or without reasonable accommodations
Skills
- Customer service
- Insurance verification
- Insurance authorization
- CAD system utilization
- Data entry
- Document scanning
- Document uploading
- Microsoft Excel proficiency
- Phone communication
- Team collaboration
Location
- Westchester Medical Center
Work Type
- Full-time
Experience Level
- 1+ year experience