Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Serve as the administrative lead for daily operations, ensuring systems, logistics, and back-office functions are professional and efficient. This role focuses on managing logistics, vendors, inventory, and scaling systems while prioritizing client experience.

Responsibilities

• Prepare the Weekly Ops Agenda and update the scorecard.
• Hold the team accountable for action items.
• Support CRM transitions and act as a liaison with IT development companies.
• Oversee the tech setup for new locations.
• Analyze marketing campaign data.
• Lead the end-to-end execution of events to elevate the Align brand.
• Act as a 'force multiplier' for the Director of Operations, supporting high-level projects.
• Draft executive communications.
• Handle critical tasks that support business scaling.
• Maintain comprehensive databases.
• Organize digital files.
• Write and ensure adherence to Standard Operating Procedures (SOPs).
• Ensure accurate data capture in operations.
• Provide efficient reporting for monthly and quarterly meetings.
• Improve systems to optimize data collection.
• Own the flow of goods and manage vendor relationships.
• Continuously improve paperless processes to support scaling.
• Ensure physical and operational alignment of locations, including cleanliness and stocking.

Requirements

• 1-5 years of experience in an Operations Coordinator, Lead or Senior EA role, or running a small business.
• Resourceful and self-governing, able to identify and propose solutions for bottlenecks.
• Detail-oriented with a focus on continuous improvement and the big picture.
• Leads through service with no ego, comfortable with both spreadsheets and physical shipments.
• Possesses communication finesse to integrate with all departments and gain team buy-in.
• Energized by a fast-paced environment valuing innovation and efficiency.
• Tech-fluent in CRMs, Slack, VOIP, AI, G-Suite, and Excel Sheets; capable of learning new software.
• Must submit 2, 60-second video responses as part of the application process.

Skills

• Operations Management
• Logistics Management
• Vendor Management
• Inventory Management
• System Innovation
• Process Improvement
• Team Collaboration
• CRM Systems
• IT Liaison
• Data Analysis
• Reporting
• Marketing Campaign Analysis
• Event Execution
• Executive Communication
• Database Management
• Digital File Organization
• Standard Operating Procedures (SOPs)
• Excel Sheets
• Slack
• VOIP
• AI
• G-Suite

Location

• Hybrid
• Mississauga
• Toronto
• GTA-wide mobility

Work Type

• Hybrid
• Mostly remote

Experience Level

• 1-5 years

Salary/Compensations

• $60,000/year to start

Benefits

• Comprehensive health and wellness coverage
• Paid time off
• Profit sharing program eligibility
• Free 'gratis' from Align Custom Fit

About the Company

• Align Custom Fit moves fast and is a team of ambitious, problem-solvers focused on helping people move better, aligned.
• We are a dynamic team at the intersection of medical excellence, client experience, and mid-luxury fashion.
• Our culture is built on honesty, accountability, and positivity, with mutual respect and open communication.
• We are a community-driven business changing lives through facilitating the joy of movement.