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About the Role

The Billing & Collections Specialist is responsible for invoicing tenants for rent and utilities, collecting payments, resolving overdue bills, monitoring tenant ledgers, and delinquency reporting. This role works directly with the Manager of A/R, Leasing, Legal, and Property Managers to create and implement improved billing workflows and rent collection programs to meet and exceed rent collection and uncollectible rent/uncollectible other income goals.

Responsibilities

Review and validate lease terms to provide timely and accurate rent statements for all tenants
Coordinate the input of utility data and allocations, and help resolve any tenant account disputes
Facilitate cash applications, account reconciliations, and daily cash postings for tenants
Follow up with tenant billing discrepancies and resolve invoice queries
Collect payments from tenants in accordance with due dates pursuant to tenants’ leases or other agreements
Communicate payment discrepancies and accounts receivable delinquencies, collect backup from appropriate BNYDC departments for tenant review
Flag tenants to be escalated into legal action for non-payment
Support Legal and Leasing teams with monitoring non-payment legal actions, advancing tenants through legal proceedings
Responsible for tenants’ accounts receivables; cash applications, account reconciliations, and daily cash postings
Tracking compliance with deferred rent agreements
Suggesting appropriate payment plans to management for tenants when needed
Set up charges for security deposits, prepare appropriate documentation of funds to be sent to/from security deposit accounts along with appropriate bank documentation
Prepare reconciliation of security deposits per leasing report vs detailed bank statement on a t-code basis and reconcile to the general ledger
Report on collection activities and accounts receivable status
Prepare summaries and report out in regular meetings to key stakeholders
Perform other duties as assigned

Requirements

Demonstrated knowledge of administrative procedures and best practices for commercial billing collections
Customer-focused with a proactive approach to problem solving
Strong written and verbal communication skills, with the ability to clearly report financial data
Process-driven mindset; ability to develop, recommend, and execute process improvements
Results-oriented with the ability to resolve challenges
Excellent analytical and quantitative skills
Proficiency in Microsoft Office
Experience with Yardi Voyager preferred
2+ years of experience in corporate billing collections
Demonstrated expertise in Excel
Experience working in real estate preferred

Skills

Microsoft Office
Excel
Yardi Voyager

Location

Brooklyn Navy Yard - Brooklyn, NY 11205

Work Type

Seasonal
Temporary Employment

Experience Level

2+ years of experience

Education Level

Bachelor’s degree in accounting or finance

Salary/Compensations

$33.00 - $35.00 Hourly

About the Company

The Brooklyn Navy Yard Development Corporation (BNYDC) is a not-for-profit corporation that serves as the real estate developer and property manager of the Yard on behalf of its owner, the City of New York.
BNYDC strives to provide an environment in which innovative companies can take root and grow.