About the Role
Magnolia Bakery is seeking a Counter Associate to uphold core values, promote brand integrity, product quality, and customer service standards.
Responsibilities
- Ensure customer satisfaction by handling counter transactions in a fast, efficient, and friendly manner.
- Acknowledge all customers with a friendly smile and is highly responsive to needs and requests.
- Communicate clearly with each customer in a friendly and courteous way.
- Participate in team service to ensure each customer is served quickly.
- Resolve customer problems with a sense of urgency.
- Accomplish all work assignments with excellence.
- Wrap and stock desserts and supplies.
- Place desserts out for display and monitor inventory of items out for sale.
- Keep workstations and areas neat and clean.
Requirements
- Follows policies and procedures.
- Takes directions well and hits the ground running.
- Understands expectations of role and works within the boundaries of the role.
- Maintain food safety standards, including identifying and eliminating health code violations and safety hazards.
- Understand, respect, and maintain company policies and procedures.
- Position requires standing and walking for period of 3-5 hours without a rest break (not including required breaks).
- Occasional moderate to heavy lifting and carrying, bending, and reaching overhead may be required.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment.
Location
- New York City
- LA
- Chicago
Work Type
- Full-time
About the Company
- Magnolia Bakery, the world’s most famous bakery, opened our first location in New York City’s West Village in 1996.
- Magnolia Bakery has been cherished for offering fresh-made classic American baked goods and for our warm inviting atmosphere.
- With locations in New York City, LA and Chicago, a D2C business shipping nationwide and international locations in the Middle East and Southeast Asia, Magnolia Bakery is beloved across the world.
