About the Role
The High-risk Department-MRI Administrative Assistant is responsible for supporting the day-to-day operations of the High-Risk Department with a focus specifically on MRI patients.
Responsibilities
- Front desk MRI check-in including updating personal history and collecting co-payments
- Reviewing MRI eligibility status with patients in person and via phone
- Schedule and screen patients for MRI-safety
- Maintain current knowledge of National and individual insurance guidelines for MRI
- Answer phone calls from patients and doctors’ offices
- Assist with day ahead chart preparation for MRI patients including coding of visits
- Maintain total confidentiality of personal and financial data
- Implement office policies and procedures
- Perform other duties as assigned
- Prepare MRI eligibility, pre-authorization and referral paperwork with the use of software (Tennr)
- Facilitate communication with patients via patient portal
Requirements
- 2+ years’ experience in an administrative role at healthcare practice
- Ability to handle sensitive patient information with confidentiality
- Skill in using healthcare software and computer skills
- Ability to communicate professionally with physicians, administrators, staff and patients
- Perform well in a team environment
- Ability to work independently with minimal supervision
- Ability to multitask
- Attention to detail is essential
Skills
- Excellent customer service skills
- Professional and courteous demeanor
- Strong organizational and leadership skills
- Problem solving skills
Location
- In office
Work Type
- Full-time
Experience Level
- 2+ years
Education Level
- Associate's degree
Salary/Compensations
- $21-$23 per hour
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Disability Insurance
- Retirement plan
- Paid Time Off
- Sick Pay
About the Company
- Elizabeth Wende Breast Care, LLC
