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About the Role

The Assistant Director plays a key role in the successful operation and implementation of program services within East Side House's SONYC Programs. This position ensures that each site is inclusive, welcoming, and responsive to the community's needs, supporting daily operations, staff supervision, community engagement, and the delivery of age-appropriate enrichment activities.

Responsibilities

• Support the Program Director in the day-to-day oversight and coordination of all program operations.
• Serve as the on-site lead during program hours, ensuring safety, structure, and engagement.
• Assist with planning, scheduling, and supervising daily program activities and events.
• Monitor activity flow to ensure age-appropriate, culturally responsive, and community-centered programming.
• Ensure program spaces are clean, welcoming, and fully set up for scheduled activities.
• Supervise Group Leaders, Activity Specialists, and interns.
• Provide daily coaching, feedback, and support to frontline staff.
• Assist in staff onboarding and orientation.
• Facilitate team huddles, debriefs, and staff check-ins.
• Lead staff scheduling and ensure appropriate coverage.
• Foster a positive and inclusive environment for participants and families.
• Support outreach and recruitment efforts.
• Actively engage participants and provide support for behavior management or conflict resolution.
• Assist with family engagement initiatives, community events, and advisory board/youth council coordination.
• Ensure timely and accurate documentation of attendance, incident reports, and activity logs.
• Support internal monitoring of DYCD Connect, CACFP logs, and daily compliance checklists.
• Communicate clearly with families, staff, and community partners.
• Collaborate with ESH departments, including HR, Finance, IT, and Facilities.
• Support the preparation of calendars, flyers, and other program materials.
• Serve as acting lead when the Program Director is off-site or unavailable.
• Support the coordination of quarterly beautification projects and agency-wide initiatives.
• Participate in agency trainings, team meetings, and strategic planning efforts.
• Perform other duties as assigned.

Requirements

• Associate's degree required; equivalent of 1+ years of experience in youth services or community programming accepted.
• Familiarity with Bronx communities, local stakeholders, and available resources.
• Experience in designing, planning, and implementing structured, outcome-based programming.
• High proficiency in administrative tasks, including documentation, scheduling, and data entry.
• Ability to manage multiple tasks, meet deadlines, and perform effectively under pressure.
• Knowledge of the NYC public education system and best practices in positive youth development.
• Strong written and verbal communication skills; highly organized and detail-oriented.
• Bilingual (Spanish/English) preferred but not required.
• Familiarity with DYCD regulations and experience using DYCD Connect or similar data systems strongly preferred.
• Employees must be cleared to work at ESH.
• Employment is contingent upon successful completion of background checks and/or screenings.
• Must obtain NYC Department of Health fingerprint clearance and State Central Registry (SCR) clearance ($25 fee).
• Mandated Reporter Training, 2 hours.
• Health and Safety Training, 5 hours.

Skills

• Organizational skills
• Time management skills
• Supervision skills
• Relationship building with youth, families, staff, and community partners
• Problem-solving skills
• Adaptability
• Commitment to positive youth development
• Commitment to community engagement
• Written communication skills
• Verbal communication skills
• Detail-oriented

Location

• Bronx, NY

Work Type

• Full Time
• Onsite

Experience Level

• 1+ years of experience in youth services or community programming

Education Level

• Associate's degree

Salary/Compensations

• $45,000.00 - $45,000.00 Salary/year

Benefits

• Clearance by the Department of Health (DOH)
• Clearance by the Department of Education (DOE)
• Clearance from the New York State Child Abuse Registry
• Physical with TB screen

About the Company

• East Side House (ESH), founded in 1891, is a 501(c) (3) organization that has served the South Bronx since 1963.
• The organization is dedicated to the community and focused on providing resources and opportunities.
• ESH has identified that education is the foundation for economic improvement and through its youth education and technology programs it teaches skills to allow its students and clients to become more self-sufficient and independent.
• As a community resource the organization also provides services to families and a growing senior population.
• In 2020 the organization began food distribution as an additional way to provide economic support to the community we serve.
• ESHs Youth After-School Academy, a literacy-focused after school program for students in grades 6 through 8 from high-poverty communities in Bronx, NY.
• ESH managed After School Programs offer students additional learning time in a fun, engaging, and safe environment.
• Students are offered a wide variety of activities including homework help, robotics, team sports, karate, dance, and music.
• Educational methods are used to build and reinforce the skills needed to reach New York State standards for promotion and graduation.
• ESH’s SONYC Programs align with this mission by offering high-quality, year-round services within NYCHA community centers and school-based sites.
• These programs provide educational, recreational, cultural, and workforce readiness activities for youth, adults, and families.

Equal Opportunity

• East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities and veterans to apply.
• All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.