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About the Role

The Housing Program Coordinator provides essential administrative, operational, and communication support to ensure the smooth day-to-day functioning of assigned housing programs. This role acts as a central point of coordination, facilitating communication between program staff and leadership, managing administrative systems, and supporting program logistics to allow leadership to focus on supervision, resident outcomes, and program quality.

Responsibilities

Maintain and organize client charts, log books, incident report binders, and group notes.
Track and manage OMNY cards, petty cash, and check requests.
Support data entry and reporting needs.
Assist the Director of Housing Programs with calendar management and scheduling.
Manage inventory tracking for food, supplies, and program materials.
Submit and follow up on IT and facilities work orders.
Ensure program sites remain stocked and organized.
Support the scheduling of groups and activities.
Assist with intake preparation and orientation logistics.
Help coordinate training and meetings.
Collaborate with Youth Counselors on the creation of groups and activities.
Provide shift coverage as needed.
Support staff during high-need periods or gaps while maintaining primary administrative responsibilities.
Serve as a communication liaison between program staff and housing leadership.
Identify communication gaps and ensure important information is shared with appropriate team members.
Follow up on action items from treatment team meetings, staff meetings, and care conferences.
Promote collaboration across departments by ensuring efficient communication of operational information.
Act as an accessible operational resource for program staff.
Support staff in obtaining necessary tools, supplies, and information.
Assist with onboarding and orientation of new staff by reinforcing operational workflows and program expectations.
Assist with group facilitation as needed.
Attend Care Coordination meetings to distribute resident information to appropriate housing teams.

Requirements

High School Diploma or equivalent required.
Minimum of one (1) year of experience providing administrative, operational, programmatic, or coordination support in a residential housing, non-profit, or social services environment.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and administrative systems simultaneously.
Strong written and verbal communication skills with the ability to communicate information clearly and professionally across multiple levels of an organization.

Skills

Administrative Coordination
Operations & Logistics Management
Program Coordination
Communication & Team Coordination
Data Entry
Reporting
Inventory Management
Work Order Submission
Scheduling
Intake Preparation
Onboarding Support
Organizational Skills
Written Communication
Verbal Communication

Location

New York, NY 10027
Brooklyn
Manhattan

Work Type

Full Time
Day Shift

Experience Level

Entry

Education Level

High School

Salary/Compensations

$30.00 - $30.00 Hourly

Benefits

Medical, Dental, and Vision Insurance
401(k) with up to a 5% employer match (vested after five years)
Generous Paid Time Off, Sick Leave, Personal Leave, and 12 Paid Holidays
Employee Assistance Program (EAP)
Professional Development Opportunities
Mission-driven, inclusive workplace culture

About the Company

The Ali Forney Center (AFC) protects LGBTQ+ youth from homelessness and helps them build the tools needed to live independently.
Founded in 2002, AFC provides housing, healthcare, and educational support to thousands of youth each year.
AFC creates an affirming, supportive environment where LGBTQ+ youth can thrive.

Equal Opportunity

Ali Forney Center is an equal opportunity employer committed to a workplace where all employees feel respected, supported, and able to thrive.
We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.