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About the Role

This senior, hands-on role combines deep technical execution with strategic oversight. You will own the architecture and implementation of complex customer solutions while providing mentorship and direction to the Professional Services team. The ideal candidate is comfortable writing and reviewing code, as well as advising executive stakeholders on platform strategy.

Responsibilities

• Own end-to-end technical architecture for customer implementations, including integrations, complex data flows, and non-standard requirements.
• Design and support bi-directional integrations with ERP, PLM, PIM, DAM, BI, and other enterprise systems; define API patterns, sync strategies, and error-handling approaches.
• Lead data onboarding and migration efforts including mapping, transformation, validation, and loading.
• Act as technical lead on customer engagements, reviewing and validating configurations and code; contribute hands-on when needed.
• Troubleshoot complex issues across implementation, go-live, and post-launch escalations.
• Serve as the final escalation point for solution design risk or ambiguity.
• Advise enterprise customers and executive stakeholders on platform fit, scalability, and future-state architecture.
• Partner with Sales and Customer Success during high-complexity sales cycles; validate feasibility and support executive-level conversations.
• Help set appropriate customer expectations around platform capabilities early in the engagement lifecycle.
• Lead a group of technical resources, developing their skills and capabilities as they become fellow architects.
• Mentor other Technical Architects and Functional Consultants; elevate solution quality through design reviews and knowledge sharing.
• Optimize technical design processes, contribute to internal reference architectures, documentation, and reusable delivery assets.
• Partner with Product and Engineering to surface field insights, inform roadmap prioritization, and evolve solutioning principles.

Requirements

• 10+ years in solution architecture, technical consulting, or enterprise SaaS delivery.
• Strong industry background in retail, footwear, or apparel.
• Experience with PLM platforms; FlexPLM strongly preferred.
• Hands-on experience with integrations, data migration, customization, and troubleshooting.
• Demonstrated ability to advise executive stakeholders on complex technology decisions.
• Excellent communication skills across both technical and executive audiences.

Location

• New York, NY

Work Type

• Permanent
• fully remote

Experience Level

• 10+ years

Salary/Compensations

• $180000.00 - $210000.00/yr

Benefits

• 401(k)
• Health
• Dental
• Vision
• 9 Paid Holidays per Year
• Discretionary Time Off
• Paid Parental Leave

About the Company

• We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
• We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Equal Opportunity

• The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
• Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.