About the Role
We are seeking a Social Media Manager to fully manage our social media presence across platforms like TikTok, LinkedIn, YouTube, and Facebook. This role focuses on content distribution, engagement, and channel growth, acting as the primary voice for our community and building rapport with followers. It's a hands-on, execution-focused position working closely with marketing and media teams to analyze content performance and drive improvements.
Responsibilities
- Manage and publish content across TikTok, LinkedIn, YouTube, and Facebook
- Monitor and respond to comments, messages, and mentions across all channels
- Build rapport and foster genuine engagement with our audience and community
- Grow Broccoli Trades Collective from ~90 members toward a target of 9,000
- Help cultivate our broader influencer and trades community, with a particular focus on Facebook
- Track analytics across channels and recommend improvements to grow reach and engagement
- Coordinate with video, design, and marketing teams to source and schedule content
- Handle the administrative and logistical work of keeping channels running smoothly day to day
Requirements
- 3+ years of experience in social media management or community management
- Comfortable with the administrative and coordination side of the job — working across teams to get content live
- Basic analytics fluency (native platform insights) and a habit of using data to guide recommendations
- A practical, hands-on operator mindset — someone who enjoys running the day-to-day rather than just setting strategy
- Someone excited to work in-office five days a week, collaborating closely with the team
Skills
- Well versed across TikTok, LinkedIn, YouTube, and Facebook — comfortable as a platform generalist
- Strong written communication skills, especially for engaging authentically in comments and DMs
- Experience growing a community or audience from a small base, ideally in a startup, agency, or small-brand environment
Location
- In-office
Work Type
- Full-time
- Onsite
Experience Level
- 3+ years
About the Company
- We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work.
- Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan.
- We started by going door-to-door, meeting 140+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built.
- Hundreds of contractors use Broccoli to run their front office
- We hit $0 → millions in ARR our first year — and we're just getting started two years in
- Trusted by both single-location operators and the largest PE-backed roll-ups
- Raised $25M+ from Khosla Ventures and YC
Equal Opportunity
- Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
