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About the Role

As Investor Services and Wealth Management scale their data capabilities, this role establishes data as a competitive advantage by driving the definition, governance, and delivery of diverse data products. You will ensure 100% accuracy and on-time delivery across all client consumption channels, holding executive accountability for data strategy, enterprise alignment, and building organizational capability. Partner with senior business leaders to translate granular client needs into scalable data products that drive business value and client satisfaction.

Responsibilities

Define and own the strategic vision and roadmap for the data product portfolio across Investor Services, with paramount focus on client data accuracy, timeliness, and diverse delivery channel requirements (APIs, batch feeds, real-time streams, web portals, reports)
Lead comprehensive client requirements discovery and translate needs into granular data product specifications including delivery frequency, data freshness, retention policies, formats, and SLAs
Establish and operationalize enterprise-grade data governance frameworks with clear data ownership, stewardship, and accountability aligned with regulatory requirements and client expectations
Own data quality and timeliness accountability across all client-facing data products; implement comprehensive validation, monitoring, and escalation mechanisms to ensure 100% accuracy and on-time delivery
Design and evolve scalable, secure data platform architecture and strategy to support diverse client delivery channels and consumption patterns, aligned with enterprise standards
Author and maintain Investor Services data strategy; represent business lines in Enterprise Chief Data Officer discussions and drive alignment across the organization
Lead, coach, and develop high-performing data management teams in a matrix environment; build organizational capability and foster a culture of data stewardship and accountability
Identify and drive resolution of performance gaps, latency issues, and delivery challenges; propose and implement solutions, process improvements, and automation opportunities to meet client SLA commitments

Requirements

10+ years in data management, data architecture, data governance, or strategic data roles within financial services or asset servicing industries
Proven experience defining granular data product specifications (delivery frequency, retention, freshness, formats, SLAs) and working with diverse client delivery channels
Demonstrated ability to establish and enforce data quality frameworks and SLAs with accountability for 100% accuracy and on-time delivery in client-facing environments
Executive-level communication and stakeholder management skills; proven ability to influence senior business leaders, clients, and enterprise stakeholders in matrix organizations
Deep expertise in data governance frameworks, data architecture, and enterprise data management best practices aligned with regulatory and compliance requirements
Demonstrated leadership experience building, scaling, and managing high-performing teams with track record of organizational impact
Experience with Chief Data Officer functions or enterprise data governance programs
Background in Investor Services, Custody, Fund Accounting, or Wealth Management business domains
Familiarity with modern cloud data platforms (Databricks, Snowflake, Azure) and diverse data delivery architectures
Knowledge of emerging data technologies, data-driven innovation, and industry trends relevant to financial services

Skills

Architectural Modeling
Critical Thinking
Data Architecture Development
Data Warehousing (DW)
Decision Making
Enterprise IT Architecture
Information Technology Consulting
Information Technology Trends
Multi-Level Communication
Physical Database Design

Location

Toronto, Canada

Work Type

Full time

Experience Level

10+ years

Benefits

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

About the Company

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Equal Opportunity

We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.