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About the Role
The Training Specialist partners with the Learning & Development team to design, develop, and deliver effective instructor-led and eLearning programs for entry-level insurance professionals. Leveraging adult learning principles and modern learning technologies, you will create engaging learning experiences that build technical expertise, support employee development, and drive business success.
Responsibilities
- Design clear learning objectives that align with business goals and employee development needs.
- Collaborate with subject matter experts to gather, validate, and organize content for training programs.
- Develop, implement, and maintain engaging eLearning and blended learning solutions using Articulate 360, Easygenerator, and related learning technologies.
- Create and administer assessments, evaluations, and feedback tools to measure learning effectiveness and knowledge retention.
- Partner with Learning & Development team members and business stakeholders to support training initiatives and continuous improvement efforts.
- Design practical, task-based learning experiences that build technical expertise, confidence, and performance in insurance-related roles.
- Monitor and update learning content to ensure accuracy, regulatory compliance, and alignment with business processes.
Requirements
- Expert knowledge of Personal and Commercial Auto and Property insurance products and operations.
- Active RIBO licence, Alberta insurance licence, and/or Chartered Insurance Professional (CIP) designation.
- Certificate in Adult Education, Instructional Design, Learning & Development, Coaching, or equivalent combination of education and experience.
- Minimum 5 years of insurance industry experience.
- Minimum 3 years of experience delivering formal training, facilitation, coaching, or adult learning programs.
- Working knowledge of Epic and Applied Rating Services (ARS).
- Experience developing eLearning content using Articulate 360, Easygenerator, or comparable learning management and authoring tools.
- Strong communication, facilitation, and stakeholder management skills.
Skills
- Adult learning principles
- Modern learning technologies
- eLearning
- Blended learning
- Articulate 360
- Easygenerator
- Assessment creation
- Evaluation tools
- Feedback tools
- Stakeholder management
- Communication
- Facilitation
Location
- Ontario
- Alberta
- BC
Work Type
- Full-Time
- Hybrid
Experience Level
- Minimum 5 years of insurance industry experience
- Minimum 3 years of experience delivering formal training, facilitation, coaching, or adult learning programs
Education Level
- Certificate in Adult Education
- Instructional Design
- Learning & Development
- Coaching
- Equivalent combination of education and experience
Salary/Compensations
- $55,000 to $75,000
Benefits
- Annual bonus plan
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account
- Full support for continuing education
- Internal opportunities to grow as an insurance professional
- Reimbursement of license fees
- Reimbursement of professional membership dues
About the Company
- NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement.
- We are an organization of consultative advisors and problem solvers.
- We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
- Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations.
Equal Opportunity
- Accommodations are available on request for candidates taking part in all aspects of the selection process.
- Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.