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About the Role

Chem-Aqua, a subsidiary of NCH Corporation, is seeking a Service Technician to provide hands-on servicing of boiler and cooling water systems for existing customers. This field-based role involves chemical testing, monitoring, calibration, equipment repair, and system inspections.

Responsibilities

• Perform assigned water testing and sampling.
• Communicate, record, and maintain relevant information regarding treatment operations.
• Schedule service and sales calls, including daily, weekly, and monthly reporting.
• Accurately report service calls.
• Perform diagnostics on water treatment equipment, including reverse osmosis systems and water softeners.
• Determine system condition, identify malfunctions, and take corrective actions.
• Provide routine preventative maintenance services, including inspection, cleaning, and calibration of system components.
• Assist in identifying additional service needs and opportunities.
• Develop and implement customized solutions for customers.
• Maintain customer chemical inventory, which may include lifting.
• Perform other duties as assigned.

Requirements

• Highly motivated, self-starter with the ability to build relationships.
• 3-5 years of work experience in a field using mechanical principles.
• Experience in the water treatment or related industry is a plus.
• Ability to work a flexible schedule, with some weekends potentially required.
• Very organized with exceptional follow-through abilities.
• Ability to multi-task in an active working environment.
• Knowledgeable in MS Office applications.
• Knowledgeable in using a computer, tablet, smartphone, and other work-related technology.
• Must be able to perform physical work in HVAC, cooling towers, or boiler equipment environments, including exposure to chemicals, noise, hot & cold temperatures, and inclement weather.
• Required work activities include climbing stairs and ladders (10-30’ in height), sometimes carrying drums of chemicals weighing up to 50 pounds while maintaining a 3-point ladder contact.
• Must be able to wear protective gear for the face, ears, and gloves.

Skills

• Water testing
• System diagnostics
• Preventative maintenance
• MS Office applications
• Computer, tablet, and smartphone usage

Location

• Remote

Work Type

• Field-based
• Full-time

Experience Level

• 3-5 years

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $60,000 - $65,000

Benefits

• Full suite of benefits
• Employee development programs
• Recognition programs

About the Company

• Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation.
• NCH Corporation is a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales.
• Offers an unparalleled training program, uncapped income potential, and a culture that recognizes results while embracing work/life balance.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.