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About the Role

Generac Home is seeking a Product Engineer II to provide a critical interface between internal R&D/engineering and product support teams. This role involves gaining a deep technical understanding of Generac Home Solar and Storage products, performing root cause analysis of field issues, and collaborating with design engineering teams to develop and test product improvements.

Responsibilities

• Understand product and system-level interactions (electrical/firmware/mechanical) to facilitate diagnosis of issues and creation of test scenarios
• Investigate field failures of returned products through system-level testing and circuit board debugging
• Establish lab test setups to replicate field issues; use electronic test and measurement equipment to quantify, diagnose and document root causes
• Support hardware and firmware development teams in creating solutions to field issues and in defining new product features and requirements
• Participate in validation/verification testing efforts around design changes and new features/products
• Collect, process and analyze fleet data to better understand the scope of field issues
• Mentor and train less experienced engineers and other field service personnel
• Create and review both internal and external product documentation, including: specifications and datasheets, diagnostic manuals and flow-charts, one-line diagrams and schematics
• Serve as a path of escalation for technical support and applications engineers
• Support field troubleshooting efforts remotely
• Occasionally perform on-site troubleshooting, diagnosis and repair

Requirements

• BS in Electrical Engineering or Mechanical Engineering or related degree
• 3 years relevant work experience
• Demonstrated data analysis skills
• Experience working in a functioning lab
• Hands on experience working with electrical lab test equipment such as oscilloscopes, function generators, power supplies, spectrum analyzers, etc.
• Solid understanding of electrical and electronics concepts
• Experience programming in Python, MATLAB, C/C++ or similar languages
• Experience processing, analyzing and presenting large data sets
• Knowledge of residential electrical systems and/or solar installations
• Experience with root cause analysis and printed circuit board debugging
• Experience supporting and mentoring entry-level engineers

Skills

• Ability to understand both electronics hardware, embedded firmware and complex system interactions
• Excellent problem solving skills
• Strong written and verbal communication skills
• Ability to analyze, summarize and present complex data
• Comfortable adapting to dynamic needs and autonomously prioritizing work efforts

Location

• S. Portland Maine

Work Type

• Office Environment

Experience Level

• 3 years relevant work experience

Education Level

• BS in Electrical Engineering or Mechanical Engineering or related degree

Salary/Compensations

• $84,500 – $105,650

Benefits

• Comprehensive benefit package that includes medical, dental and vision plans
• life, long-term disability, flexible, spending and health savings accounts
• accrued paid time off
• eight paid holidays
• 401(k) retirement benefits

About the Company

• For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Equal Opportunity

• We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.