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About the Role

Genesys is seeking a Sales Director, Healthcare to define and execute the growth strategy for a high-performing Healthcare business. This role involves leading sales leaders and individual contributors, owning regional business performance, and partnering with the executive team to accelerate growth. You will serve as an executive sponsor for key customers, shape go-to-market strategy, and help customers leverage AI-powered customer experience transformation to achieve measurable business outcomes.

Responsibilities

Develop and execute the AI-forward Healthcare sales strategy aligned to corporate growth objectives.
Create multi-year market plans across Payers, Providers and Life Sciences.
Represent Genesys as an executive thought leader with customers, partners and industry forums.
Champion AI adoption and digital transformation strategies that differentiate Genesys.
Lead, coach and inspire first-line sales leaders and strategic enterprise sellers.
Create a culture of accountability, inclusion, coaching and operational excellence.
Develop succession plans and recruit top sales talent.
Establish leadership operating rhythms focused on inspection, coaching and continuous improvement.
Own bookings, pipeline quality, forecast accuracy, operating cadence and business health.
Drive disciplined opportunity reviews and strategic deal orchestration.
Allocate investments and resources to maximize long-term growth.
Present executive business reviews with actionable recommendations.
Serve as executive sponsor for strategic healthcare customers and partners.
Build trusted relationships with C-suite executives and industry influencers.
Leverage healthcare expertise to shape customer transformation strategies and measurable business outcomes.
Provide market intelligence that influences product, pricing and GTM strategy.
Partner with Product, Marketing, Customer Success, Professional Services, Finance, Legal and Alliances.
Influence enterprise priorities without direct authority.
Drive scalable processes, operational excellence and customer-centric innovation.
Ensure alignment across executive stakeholders to accelerate growth.

Requirements

10+ years of enterprise SaaS, cloud and AI sales leadership with a history of exceeding multi-million-dollar revenue objectives.
5+ years leading enterprise sales organizations, including leaders of leaders and strategic individual contributors.
Deep expertise across Healthcare Payers, Providers and Life Sciences, including industry trends, regulatory considerations and buying motions.
Demonstrated success creating and executing enterprise go-to-market strategies and organizational growth plans.
Executive relationships with C-suite healthcare leaders.
Experience sponsoring complex transformational opportunities with executive stakeholders.
Strong operational rigor in forecasting, pipeline governance, inspection cadence and performance management.
Experience leading organizational change, succession planning and executive talent development.
Executive communication, influence and presentation skills.
Bachelor's degree required; MBA or advanced degree preferred.
30–40% travel.

Skills

Enterprise SaaS sales
Cloud sales
AI sales leadership
Healthcare industry expertise (Payers, Providers, Life Sciences)
Go-to-market strategy development
Sales leadership
Team building and development
Operational rigor
Forecasting
Pipeline governance
Performance management
Organizational change leadership
Succession planning
Executive communication
Influence
Presentation skills

Location

Remote (US)

Work Type

Remote
Full-time

Experience Level

10+ years of enterprise SaaS, cloud and AI sales leadership
5+ years leading enterprise sales organizations

Education Level

Bachelor's degree required
MBA or advanced degree preferred

Salary/Compensations

$156,800.00 - $275,800.00

Benefits

Medical, Dental, and Vision Insurance
Telehealth coverage
Flexible work schedules
Work from home opportunities
Development and career growth opportunities
Open Time Off
10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

About the Company

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
The Genesys Cloud™ platform is AI-Powered Experience Orchestration, connecting people, systems, data and AI across the enterprise.
Genesys helps organizations drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide.
A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Equal Opportunity

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.