Manager, Leadership and Corporate Learning at Four Seasons Hotels and Resorts | Toronto, Ontario | Rezi

Manager, Leadership and Corporate Learning at Four Seasons Hotels and Resorts

Manager, Leadership and Corporate Learning

Four Seasons Hotels and Resorts · Toronto, Ontario

2 days ago

Manager, Leadership and Corporate Learning

Four Seasons Hotels and Resorts · Toronto, Ontario

3 days ago
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About the Role

This role drives the development and implementation of onboarding and core programming for global corporate teams, and supports global leadership programming. It ensures the delivery and cadence of core learning, including onboarding and program deployment, while also supporting targeted learning initiatives. The position will build and execute programming to enhance the capabilities of global leadership teams.

Responsibilities

  • Supports the development and execution of leadership development programming across field and corporate.
  • Manages vendor relationships related to leadership development.
  • Provides corporate insight and input to the Talent COE for the development of robust Talent solutions.
  • Supports coaching strategy execution, including documenting engagements and managing the roster of coaches.
  • Aligns corporate L&D programming to global L&D approach, ensuring quality and consistency.
  • Drives Corporate capability through the development of individual development plans, career paths, and programs.
  • Ensures early engagement and cultural alignment of new employees through onboarding programs.
  • Deploys leadership development curriculum for Four Seasons at Corporate.
  • Develops/sources and implements leadership, team, and individual development programs.
  • Leads relevant projects and change management initiatives aligned with learning and development strategies.
  • Leads projects supporting the evolution of Four Seasons culture, employee engagement, and the P&C Corporate function.

Requirements

  • In-depth experience in implementing and facilitating learning programs in a complex organization.
  • Demonstrated excellent instructional design skills and ability to work effectively with vendors.
  • Experience leading or playing a key role in the design, development, and execution of leadership programming.
  • Understanding of the business value of a highly engaged, employee culture.
  • Ability to navigate between developing plans for short-term tactical needs and longer-term strategic goals.
  • Strong interpersonal skills to develop trusting relationships and foster partnerships.
  • Effective project management skills to identify outcomes, establish plans, and engage resources.
  • Proactive self-starter capable of delivering results while managing multiple priorities.
  • Highly skilled in all modes of communication and influencing.
  • Bachelor's degree.
  • 5+ years' experience in People & Culture.
  • 3+ years' experience in a specialized Learning and Development role.
  • Excellent analytical skills employing quantitative and qualitative insights.
  • Demonstrates appreciation for high-quality output and continuous improvement.
  • Ability to source/design and implement world-class programs.
  • Experience working with executive coaches is preferred but not required.
  • Experience with external assessments is preferred but not required.

Skills

  • Learning and facilitation
  • Learning programming design
  • Leadership development programming
  • Instructional design
  • Vendor management
  • Coaching strategy execution
  • Individual development plans
  • Career pathing
  • Onboarding program development
  • Leadership development curriculum deployment
  • Team building
  • Project management
  • Change management
  • Analytical skills
  • Program design and implementation
  • Communication
  • Influencing

Location

  • Toronto, Ontario

Work Type

  • Hybrid

Experience Level

  • 5+ years' experience in People & Culture
  • 3+ years' experience in a specialized, Learning and Development role

Education Level

  • Bachelor's degree
  • Advanced degree in Organizational Development, Psychology, or HR preferred

Salary/Compensations

  • $100,000 – $110,000 CAD

Benefits

  • Additional rewards as part of the total compensation package

About the Company

  • Four Seasons is a global, luxury hotel management company managing over 130 hotels and resorts and 50 private residences in 47 countries.
  • The company is committed to supporting cancer research and advancing diversity, inclusion, equality, and belonging.
  • Four Seasons believes in recognizing familiar faces, welcoming new ones, and treating everyone with respect.
  • The company's purpose is to create lasting impressions through genuine connections.

Equal Opportunity

  • Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.