Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Jewel Hotel is seeking a hands-on leader to manage the Maintenance Department, ensuring the seamless operation and upkeep of the hotel property. This role is crucial for maintaining a safe, functional, and aesthetically pleasing environment for guests and staff.

Responsibilities

• Supervise, train, and schedule the maintenance team for efficient work performance.
• Foster a positive, collaborative, and motivated work environment.
• Conduct performance evaluations, provide feedback, and coach team members.
• Delegate tasks and responsibilities effectively.
• Participate in Department Head Meetings providing departmental updates.
• Communicate effectively with the team, addressing issues and promoting teamwork.
• Manage day-to-day operations of the maintenance department following Club Quarters standards.
• Coordinate with other hotel departments to ensure seamless guest service.
• Recruit qualified staff for the maintenance department, maintaining agreed staffing levels.
• Lead the Fire & Life Safety Program, Security Program, and Energy Conservation Program.
• Ensure adherence to all local, state, and federal safety regulations, including OSHA and building codes.
• Implement and maintain the building’s comprehensive fire and life safety program.
• Serve as the primary point of contact for fire and life safety inspections and audits.
• Conduct regular inspections and testing of fire and life safety systems.
• Coordinate and conduct fire drills and emergency evacuation procedures.
• Deliver safety training programs, focusing on health and safety preparedness.
• Maintain accurate records of all safety inspections, maintenance activities, and training sessions.
• Stay up-to-date on the latest fire and life safety codes and regulations.
• Ensure the safety and security of guests, staff, and the hotel property.
• Implement and enforce security procedures, ensuring compliance with Club Quarters standards.
• Respond to emergencies and handle incidents according to established protocols.
• Maintain a safe and organized work environment.
• Manage and supervise a preventative maintenance program for guest rooms and hotel premises.
• Direct and maintain a preventative maintenance program for all hotel systems and equipment.
• Conduct regular inspections, identify potential maintenance issues, and execute timely resolution.
• Monitor guest feedback and implement service improvements.
• Ensure all guests receive prompt, professional, and courteous service.
• Respond promptly to guest maintenance requests and resolve issues effectively and efficiently.
• Perform and coordinate the maintenance and repair of furniture, fixtures, and equipment.
• Coordinate with all contractors and vendors, ensuring timely and on-budget completion.
• Execute approved projects, monitor progress, and provide regular updates.
• Maintain a high level of guest satisfaction scores and implement strategies for improvement.
• Assist in the development of the maintenance department budget.
• Manage and control the maintenance department expenses, including labor and supplies.
• Monitor the local utility market and make recommendations.
• Analyze monthly utilities to ensure equipment and building equipment is operating at maximum efficiency.
• Source appropriate vendors, negotiate pricing and rates, submit purchase orders, and authorize maintenance department purchases.
• Audit tenant fire/life safety and maintenance programs on a monthly basis.
• Be available for on-call emergencies.
• Coordinate repairs and responses to emergency situations.
• Develop and maintain relationships with building engineers within the immediate vicinity.
• Perform other duties as assigned by the Hotel Manager.

Requirements

• Minimum three years of experience in a supervisory or management capacity in a maintenance department of a hotel or similar.
• Strong knowledge of building systems, including HVAC, plumbing, electrical, and mechanical.
• Excellent communication and interpersonal skills.
• Strong leadership, management, and team-building skills.
• Exceptional problem-solving and decision-making skills.
• Strong organizational, time-management, and multitasking abilities.
• Proficiency in computer applications.
• Knowledge of safety regulations, building codes, and industry best practices.
• Ability to train, coach, and mentor employees.
• Thrives in a fast-paced, dynamic, hands-on environment.
• Ability to lift and carry heavy objects.
• Ability to work in various positions, including standing, bending, and kneeling.
• Ability to work in confined spaces and at heights.
• Ability to work in varying temperatures.

Skills

• HVAC
• Plumbing
• Electrical
• Mechanical
• Leadership
• Management
• Team-building
• Problem-solving
• Decision-making
• Organization
• Time-management
• Multitasking
• Computer proficiency
• Safety regulations
• Building codes
• Industry best practices
• Training
• Coaching
• Mentoring
• Emergency response
• Vendor negotiation
• Budget management

Location

• New York, NY

Work Type

• Full-time
• Onsite

Experience Level

• Management
• Supervisory

Education Level

• Certifications related to HVAC, electrical, plumbing are preferred.
• FLSD Certification T89
• Standpipe & Sprinkler Certification S12 & S13
• C92 Supervision of Combustible/Flammable Liquids

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off (i.e. vacation, sick leave)
• Hotel discounts and complimentary stays
• 401K

About the Company

• The Jewel Hotel is a high-performing boutique hotel located opposite Rockefeller Center.
• We are a premier destination for urban adventurers in the heart of the city’s most iconic district.

Equal Opportunity

• Committed to nurturing a vibrant, inclusive culture, our company reflects the richness of our communities, creating a welcoming environment.
• We know that we’re better together, embracing the unique experiences and individual perspectives of each member of our team.