Responsibilities
- Prepare staff schedules and complete work distribution reports.
- Inspect guest rooms and public areas daily for cleanliness according to company standards.
- Train and supervise new associates and provide ongoing training for current staff.
- Check for early make-ups, special requests, and VIPs.
- Maintain written records for lost and found items.
- Run a departure report and recheck all assigned rooms.
- Write work orders for repairs and report broken door locks or safety hazards to management.
Requirements
- High work ethic and self-initiative.
- Ability to work varying schedules, including nights, weekends, and holidays.
- Ability to work as part of a team to provide great guest experiences.
- Ability to work in a standard office environment for prolonged periods, sitting at a desk and working on a computer (6-8 hours a day).
- Occasional standing and walking throughout the workday.
- Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
- Ability to communicate effectively verbally and in writing.
- Occasionally required to stand, walk, bend, reach, or carry items.
- Ability to lift and/or move 10–25 pounds as needed.
- Visual ability to read from a computer screen and printed materials, including close visual focus for extended periods and color differentiation.
- Ability to hear and participate in conversations and meetings, use phone and/or headset.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Skills
- Keyboarding/typing
- Using a mouse or trackpad
- Writing
- Operating office equipment
- Verbal communication
- Written communication
Work Type
- In-Office Role
