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About the Role

The Business Director serves as the primary strategic partner for clients, overseeing the execution of integrated communications initiatives while identifying and cultivating opportunities for business growth. This role is responsible for building long-term client relationships, leading cross-functional teams, ensuring the successful delivery of campaigns, and driving new business development throughout the U.S. market.

Responsibilities

Serve as the primary point of contact for assigned clients, building trusted relationships and providing strategic counsel across all aspects of communications.
Partner with clients to develop and implement comprehensive social media and digital communication strategies, including owned, earned, and paid media initiatives.
Oversee content strategy and production, ensuring creative deliverables align with client objectives, brand positioning, and campaign goals.
Lead cross-functional project teams, coordinating internal resources and external partners to ensure projects are delivered on time, within budget, and to the highest quality standards.
Manage day-to-day client communications, proactively identifying opportunities, addressing challenges, and ensuring an exceptional client experience.
Monitor campaign performance and provide strategic recommendations to optimize results and maximize client value.
Establish budgets that ensure the financial viability of the agency and ensure their respect.
Supervise your team on a daily basis: ensure the development of the skills of your team members, help them achieve their goals, and ensure the quality of their tasks.
Develop margins, supervise negotiations, and financial management of your account.
Define realistic KPIs for each of your projects and oversee their tracking.
Stay informed of industry trends, competitive activity, and emerging opportunities to position the agency for continued growth.
Identify, cultivate, and pursue new business opportunities within the U.S. market.
Develop strategies to generate new client relationships through networking, industry events, referrals, and market outreach.
Collaborate with leadership to create and execute business development plans aligned with agency growth objectives.
Leverage existing client relationships to identify cross-selling and upselling opportunities across agency services.
Build and maintain a strong network of industry contacts to increase brand awareness and generate qualified business opportunities.

Requirements

10-12 years of experience in a creative social media, digital, or advertising agency, with prior management experience.
A strong interest in digital and social media, and a good understanding of the strategic challenges brands face on these channels.
Proactive, with excellent listening skills, you understand clients' evolving needs.
Enthusiastic, dynamic, and thoughtful: you enjoy sharing your experience to help grow your team.
Demonstrate good strategic and creative judgment, as well as a strong sense of aesthetics.

Skills

Social media strategy
Digital communication strategy
Content strategy
Project management
Client relationship management
Financial management
Business development
Networking

Location

Work Type

Permanent
Onsite

Experience Level

10-12 years

Salary/Compensations

$140k-$160k

Benefits

Bonus scheme based on targeted KPIs

About the Company

CTZAR is a social-first strategic and creative agency powered by an in-house production studio.
Part of The Independents Group, CTZAR collaborates with prestigious brands and maisons across luxury, lifestyle, fashion, beauty, art, and wines & spirits.
We help them craft their presence through social media, influence, paid social media, and content creation.
Combining strategy, creativity, and production, CTZAR delivers culturally relevant campaigns that make a global impact.
Joining CTZAR means becoming part of a team that thrives on social culture, creativity, and innovation.
We offer a dynamic environment where talent can contribute across diverse areas, from editorial strategy and branding to community management, influence, paid media, and cutting-edge production formats.
Our in-house studio allows us to bring bold ideas to life, with opportunities to work on original productions, creator collaborations, event coverage, AI-driven content, and social-first campaigns for some of the world’s most recognized brands.
At CTZAR, future collaborators will join an agency that values cultural relevance, creative ambition, and global perspective.
A place where ideas move quickly, inspire communities, and reshape how brands connect with people.
Headquartered in Paris, with an expanding international footprint, CTZAR is actively growing its presence in the United States, building a strong local team that shares in the agency’s success.

Equal Opportunity

CTZAR embraces and celebrates diversity, inclusivity, and equal opportunity.
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
CTZAR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
We aspire to have a diverse and inclusive workplace and strongly encourage qualified applicants from a wide range of backgrounds to apply and join our team!