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About the Role
The IT Quality Assurance Analyst is responsible for overseeing the quality of changes to a portfolio of enterprise business applications. They build, execute, and document test plans by analyzing business requirements, support user acceptance testing, and ensure applications meet performance, security, accessibility, and usability requirements. The role involves supporting customer testing activities and system changes, potentially outside business hours, and contributing to automated test routines.
Responsibilities
- Develop, execute, and document test plans and test cases based on business, functional, and technical requirements
- Analyze requirements and change documentation to identify test scenarios, risks, dependencies, and expected outcomes
- Perform functional, regression, integration, system, and user acceptance testing across enterprise business applications
- Identify, document, track, and validate defects, working closely with business analysts, developers, and other stakeholders to support timely resolution
- Support user acceptance testing and customer testing activities by preparing test materials, coordinating test execution, and validating results
- Participate in testing strategy discussions and provide input on test scope, approach, timelines, risks, and quality considerations
- Contribute to the development, maintenance, and execution of automated test routines, and review automated testing results for accuracy and completeness
- Validate that application changes meet applicable performance, security, accessibility, usability, and regulatory requirements
- Support change management processes by confirming testing completion, documenting results, and providing quality assurance sign-off recommendations
- Assist with system changes, production validations, and special projects, including activities that may occur outside regular business hours as required
Requirements
- Two or more years of IT QA experience
- An understanding of the importance of securing sensitive information as well as ensuring the integrity of the systems being managed
- Strong verbal and written communication skills, including the ability to communicate and interact effectively with technical professionals as well as users and others who are non-technical experts
- Strong customer service orientation, with a demonstrated ability to listen and understand, and to establish and maintain effective relationships with users
- High level of analytical and problem-solving skills, including the ability to follow problems through to resolution
- Initiative and creativity to develop new approaches or solutions
- Ability to work independently and take accountability for the quality of work
- Ability to work effectively and collaboratively as a team member, sharing information and ideas in a timely manner
- Ability to plan and manage time effectively, multi-task, prioritize and meet deadlines in a fast-paced, time-sensitive environment
- Ability and commitment to acquire new skills and improve knowledge and competencies
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Two or more years of IT QA experience
Education Level
- Post secondary education in computer science, engineering or business
Salary/Compensations
- $80,000 to $95,000
Benefits
- Competitive compensation
- Company-matched retirement programs
- Health and dental coverage
- Flexible work options
- Friendly, inclusive, and supportive culture
About the Company
- Canada Guaranty is a privately held Canadian mortgage insurer, established in 2010.
- As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership.
- Our mortgage solutions help protect lenders and investors from losses related to borrower default and foreclosure while ensuring Canadians are provided with greater access to affordable and sustainable homeownership.
- Canada Guaranty’s performance-driven culture thrives on accountability, collaboration, and supportive teamwork.
Equal Opportunity
- Canada Guaranty is committed to fostering an equitable, accessible environment where all employees feel valued and supported.
- We are committed to building a workforce that is representative of the communities we serve and work alongside.
- Candidates may request accommodation at any point during the interview process.