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About the Role

SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency. The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services.

Responsibilities

• Provide 5-star customer service to employees, visitors, and clients
• Answer incoming telephone calls and route callers to the appropriate department
• Greet visitors, log them into the visitor system, and ensure NDA compliance
• Activate temporary employee badges and manage access cards
• Escalate security concerns when necessary
• Maintain a clean, professional, and organized reception area
• Train backup personnel on reception procedures and policies
• Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms
• Assist with meeting room setups and breakdowns for onsite meetings and events
• Coordinate catering and hospitality support for meetings and conferences
• Maintain cleanliness and presentation standards across hospitality areas
• Sort and distribute mail and packages
• Receive and track inbound deliveries and notify employees
• Provide backup support for mail and office services operations
• Monitor office supplies and replenish inventory as needed
• Schedule meeting rooms and assist with administrative tasks
• Perform light facilities support such as organizing workspaces and minor maintenance tasks
• Proactively identify additional tasks during downtime
• Build professional relationships with employees, clients, and internal teams

Requirements

• High School Diploma or equivalent
• 1–3 years of experience in reception, concierge, hospitality, or administrative roles
• Strong verbal and written communication skills
• Proficiency with Microsoft Office Suite and ability to learn workplace technology systems
• Strong organizational and time-management skills
• Ability to multitask and prioritize responsibilities efficiently
• Professional appearance and adherence to company policies
• Experience working in a corporate office or workplace services environment
• Experience supporting hospitality or meeting coordination
• Strong integrity and professional business ethics
• Ability to maintain confidentiality and handle sensitive information
• Results-driven with strong time management and prioritization skills
• Adaptable and capable of managing multiple responsibilities simultaneously
• Collaborative team player with strong interpersonal skills
• Proactive mindset with ability to work independently
• Ability to lift or move packages up to 40 lbs.
• Ability to walk, bend, kneel, stand, or sit for extended periods
• Manual dexterity for operating office equipment such as phones, copiers, and scanners
• Vision abilities including close vision, distance vision, peripheral vision, depth perception, and focus adjustment
• Ability to work on a computer for extended periods

Skills

• Microsoft Office Suite
• Customer Service
• Communication
• Organization
• Time Management
• Multitasking
• Prioritization
• Interpersonal Skills

Location

• Remote or Hybrid

Work Type

• Full-time
• Part-time
• Temporary

Experience Level

• 1-3 years

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $17.50—$17.50 USD

Benefits

• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking
• Supplemental Life Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Legal Program
• Identity Theft Protection
• Pet Discounts
• Pet Insurance
• Group Home and Auto Insurance
• EAP
• Short Term Disability
• Life Insurance
• Education Discounts
• 401k with matching
• Entertainment Discounts
• Paid Time Off

About the Company

• SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
• Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
• Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

Equal Opportunity

• At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
• SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
• SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.