About the Role
Propark Mobility is hiring Valet Supervisors for full-time roles starting immediately. If you’re the kind of leader who sets the tone with calm confidence, delivers memorable guest service, and keeps a team running smoothly even at peak rush — we’d love to meet you. As a Valet Supervisor, you’ll be the welcoming first impression and the steady hand behind a seamless valet operation. You’ll lead by example, support the Location Manager, and make sure every guest experience feels effortless and elevated.
Responsibilities
- Lead pre-shift huddles that energize the team, clarify assignments, and align everyone on service standards, VIP needs, and daily flow.
- Supervise daily valet operations with a focus on safety, efficiency, and guest experience.
- Partner with the Location Manager on scheduling, helping ensure the right coverage for volume, call-outs, and special events.
- Offer a genuine, polished welcome to every guest and a warm thank-you on departure — hospitality is the job.
- Park and retrieve vehicles safely and smoothly, keeping wait times low and service confidence high.
- Explain rates and parking options clearly, guiding guests through self-park retrieval when needed.
- Inspect vehicles before taking possession and follow company procedures to protect guests, their vehicles, and the team.
- Maintain a sharp, professional uniform appearance and model exceptional guest service at all times.
- Stay outdoors and active throughout your shift — standing, walking, running, and lifting/carrying up to 50 lbs when necessary.
- Support site presentation through light cleaning, curb organization, or special projects as directed.
- Coach attendants on the spot to reinforce safe driving, curb etiquette, and a hospitality-forward mindset.
Requirements
- 18 years or older.
- Valid driver’s license and at least 2 years of driving experience.
- Confident, energetic, and able to stand, run, and lift/carry up to 50 lbs as needed.
- A natural host: strong written/verbal communication and a friendly, professional presence.
- Comfortable thriving in a fast, guest-facing environment and resolving concerns with grace and solutions.
- 1+ year valet experience
- 1+ year customer service experience
- 1+ year supervisor/team lead experience
Skills
- Guest service
- Leadership
- Communication
- Problem-solving
- Safety management
- Team supervision
Location
- San Francisco, CA
Work Type
- Full-Time
Experience Level
- Supervisor/Team Lead
Salary/Compensations
- $27.00 per hour plus cash tip$
Benefits
- Free Parking
- Flexible scheduling
- Paid Holidays
- Wellness
- Free and confidential employee assistance program (EAP)
- Paid vacation
- Extra day-off on your birthday
- Medical
- HSA
- FSA
- Dental
- Vision
- 6 supplemental insurances
- Commuter benefits
- Pet insurance
- 401k
About the Company
- Propark Mobility is hiring Valet Supervisors for full-time roles starting immediately.
- For more information: https://www.propark.com/careers/
Equal Opportunity
- Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
- If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
- Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
- Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation
