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About the Role

The Schegistrar is responsible for scheduling and pre-registering patient appointments by answering calls, making calls, and through data entry or appointment/pre-registration work queues.

Responsibilities

• Answer incoming calls in a professional manner.
• Make outgoing calls to patients/providers/departments in a professional manner.
• Schedule/re-schedule appointments in Epic Cadence or OpTime software program.
• Create hospital accounts and complete pre-registration for all scheduled appointments.
• Data entry and Appointment Work queue scheduling.
• Perform other duties as required.
• Obtain information from patient to determine whether appointment is symptomatic or routine.
• Send complete and accurate patient informational messages to correct Medical Group/provider.
• Ability to communicate in a professional demeanor to physicians/providers and office staff.
• Complete pre-registrations accounts in the Pre-Registration Work queue.
• Works with surgical offices for accuracy of CPT codes, Patient class, hospital and ICD 10 codes.
• Maintain document control of surgical booking sheets.
• Completes pre-registrations accounts in the Surgical Pre-Registration Work queue.
• Creates estimates for self pay patients and works directly with patient to secure payment.
• Works the Appointment Work queue to ensure all appointments are scheduled in a timely manner.
• Indexes or scan physician orders/scripts received by fax or OnBase software program.
• Provides preps to physician offices/patients for scheduled tests/procedures.
• Obtain missing physician orders/scripts prior to scheduled appointments.

Requirements

• High School Diploma or GED
• Minimum of one year Medical Office, Hospital Registration or Scheduling experience.

Skills

• Epic Cadence
• OpTime software
• CPT codes
• ICD 10 codes
• OnBase software

Work Type

• Full-Time

Experience Level

• Minimum of one year Medical Office, Hospital Registration or Scheduling experience.

Education Level

• High School Diploma or GED

Salary/Compensations

• $19 - $23 per hour

Equal Opportunity

• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.