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About the Role

The Retail Internet Used Firearms Specialist is responsible for creating accurate descriptions and capturing high-quality images of used firearms for the company's online website. This role ensures the website inventory is up-to-date and assists in driving sales through customer interaction.

Responsibilities

• Create and upload accurate descriptions and capture high-quality images of used firearms.
• Maintain a high-quality website with accurate, up-to-date inventories.
• Add and delete firearms as they are acquired or disposed of to keep the online inventory current.
• Evaluate and purchase used firearms, acquire them into the bound book, and ensure proper payment.
• Initiate 4473 forms with customers and conduct final checks of company, state, and federal forms.
• Assist in making used firearm sales through customer interaction via e-mail, mail, telephone, and personal contact.
• Provide legendary customer service by greeting, consulting, and assisting customers.
• Process firearms transactions efficiently in accordance with policies and law.
• Produce monthly sales audit reports for used firearms online activities.
• Acquire all firearms legally in accordance with ATF, state, and local laws and regulations, and company policies.
• Complete ATF required forms, state forms for background checks, and screen firearm transfers for legality.
• Comply with waiting periods and other state requirements, and screen for straw purchases.
• Assist with the acquisition and receipt of firearms in accordance with company policy and regulations.
• Complete company forms accurately.
• Perform firearms audits.
• Mount optics to firearms.
• Safely check and clear firearms received by customers or via shipment.
• Prepare firearms for retail sale.
• Evaluate and appraise used firearms utilizing experience and resources.
• Respond to and handle customer issues using good judgment and logic.
• Assure visual standards are met by up-keeping and maintenance, including restocking, remerchandising, cleaning fixtures, and general housekeeping.
• Maintain standards within the department and back room, including proper facing of firearm tags and performing opening and closing duties.
• Participate in ongoing training on firearms information, diverse shooting disciplines, systems, compliance, and selling skills.

Requirements

• Requires a valid NY State Pistol Permit.
• Must be 21 years of age.

Skills

• Ability to safely handle firearms and adhere to all company, state, and federal firearms regulations.
• Ability to provide legendary customer service experience.
• Ability to operate camera and computer to upload photos and maintain descriptions.
• Knowledge of purchasing firearms through industry experience or collecting firearms.

Location

• Onsite

Work Type

• Full-time

Experience Level

• 0-2 years experience

Education Level

• High school diploma or equivalent experience

Salary/Compensations

• $18.00 - $20.75 per hour

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions.
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

About the Company

• Bass Pro Shops is an equal opportunity employer.

Equal Opportunity

• Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
• Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
• If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.