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About the Role

The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors their progress. This role ensures clients receive appropriate information and referrals to obtain and maintain housing.

Responsibilities

• Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals.
• Meet weekly with clients to assist with the achievement of individual service plan goals.
• Coordinate services with Housing Specialist, other staff, and external partners.
• Provide advocacy for individual clients around entitlements and services.
• Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions.
• Document case management activities in accordance with agency and funding source guidelines and procedures.
• Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning.
• Achieve monthly placement quota, as assigned.
• Facilitate workshops, groups, and escort clients as applicable.
• Attend staff meetings and trainings to enhance skills that are related to job function.
• Must be able to work flexible, alternate schedules, which may include evening and weekend shifts.
• Perform other related duties.

Requirements

• Proof of Education is Required.
• Ability to work independently but know when to raise issues to the supervisor.
• Ability to effectively multitask and follow up on a timely basis.

Skills

• Strong relationship-building skills required.
• Excellent organizational and time management skills are necessary.
• Strong PC skills required, including Word and Excel.
• Bilingual a plus.
• CARES experience preferred.

Location

• NYC & WESTCHESTER

Work Type

• Flexible, alternate schedules, which may include evening and weekend shifts.

Experience Level

• At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.

Education Level

• Bachelor's Degree in Social Work or Human Services Field preferred.

About the Company

• Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.
• We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives.
• Working at Westhab is not easy. Our expectations for all staff are high.
• We believe that the people and the communities that we have the privilege to serve deserve our very best every day.
• We are a results-driven organization that focuses on empowerment and impact.
• If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team.

Equal Opportunity

• EOE