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About the Role

Provide scheduled and ad-hoc pickup/delivery service for interoffice mail, packages, program materials, and other logistic needs within New York City boroughs, Yonkers, and the tri-state area. Hours are standardized but may require flexibility.

Responsibilities

• Develop and implement scheduled routes for pickup and delivery of mail, documentation, parcels, program supplies or other items related to Rising Ground business.
• Maintain on-time departures and arrivals for all routine scheduled pickups.
• Make appropriate contact with administrative personnel or intended recipients if any delays are encountered.
• Exhibit professionalism and excellence in customer service.
• Assist other Operations Team members with pickup and delivery needs.
• Maintain logs and/or records of items picked up and delivered to ensure accountability and minimize loss of items.
• Respond in a timely manner to emails, phone calls and text messages to coordinate and confirm additional/special requests for pickups or deliveries.
• Collect or request delivery confirmation documentation in the form of signatures or pictures when picking up or dropping off items.
• Plan and implement travel routes that prioritize both safety and efficiency of travel.
• Stay aware of traffic patterns and/or events when scheduling ad-hoc routes, to minimize unnecessary delays.
• Handle all mail, parcels, supplies or program supplies or materials with the utmost care, to minimize property damage or loss of business-critical correspondence or documentation.
• Operate vehicle in safe, law-abiding manner and in accordance with Rising Ground driving policy.
• Maintain appropriate vehicle documentation and cleanliness.
• Assist Facilities Department or MIS team in delivering supplies or equipment for routine needs or ongoing renovations or construction projects.
• Pickup oversized or broken debris or furniture and transport to specified locations for carting, salvage or recycling.
• Perform light maintenance tasks or winter weather responsibilities, as needed.
• Perform any other activity/task assigned by the Vice President of Real Estate and Infrastructure Operations.
• Perform other duties as assigned.

Requirements

• A safe driving record as determined by Rising Ground, following review by NYS Department of Motor Vehicles Driver Abstract.

Location

• New York City boroughs
• Yonkers
• Tri-state area

Work Type

• Full Time
• Local travel

Education Level

• High School Degree

Salary/Compensations

• Competitive salary structure

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)

Equal Opportunity

• It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.