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About the Role

AECOM seeks an experienced Executive to serve as a Client Account Manager (CAM) for the Army Account Team within the National Government's DOD program. This high-visibility role offers an opportunity to influence AECOM's internal strategy through client development leadership and build long-term relationships with stakeholders.

Responsibilities

• Drive sustainable and reproducible Account growth for the DOD Army Team within National Governments.
• Develop and manage strategic plans, identifying external drivers and resource allocation for growth.
• Conduct competitor and SB analyses.
• Coordinate and collaborate with Regional Business Line and Business Line Leaders (BLLs).
• Develop opportunity targets based on market conditions and client acquisition strategies.
• Negotiate goals with BLLs and inform Regional Executives.
• Develop and maintain a pipeline of opportunities and growth targets.
• Flow down goals to Regional Engagement Teams.
• Monitor and support Program/Project opportunities.
• Continuously improve overall Portfolio Quality and optimize across Regions/BLs.
• Maintain situational awareness of account performance, ensuring bookings and pipeline align with projections.
• Develop brief situational reports on performance discrepancies.
• Review and update the SF pipeline weekly, ensuring capture plans for major pursuits.
• Assist with teaming and negotiating.
• Ensure coordination with FBS & Marketing for maximum support.
• De-conflict issues among BLs.
• Facilitate Risk Mgmt sign-offs, pricing, proposal review, and other federal requirements.
• Own major proposals.
• Monitor Program Manager performance for achieving bookings against contract capacity.
• Oversee sub positions and non-productive relationships.
• Develop strategies with BLs to assist underperforming contracts.
• Lead and manage key relationships at all major clients.
• Optimize X-sell opportunities.
• Oversee corrective actions and monitor recoveries to ensure client satisfaction.
• Develop plans to lead client engagements in coordination with BLs.
• Maintain situational awareness and serve on JV Boards for larger programs.
• Work closely with FBS to ensure FAR compliance.
• Maintain situational awareness of contract performance.
• Personally review all CPAR reports and rebuttals.
• Communicate with major PgMs at least monthly.
• Maintain an Account level Focus Group communication strategy.
• Communicate progress up the NG chain.
• Work positively across Divisional boundaries.
• Lead business line reviews of the Army account to maintain the pipeline.
• Promote the AECOM/NG brand and inspire participation in professional activities.
• Be a prime mover in building the federal team of teams.
• Spread the vision and team accolades.
• Be responsible for client relations, market analysis, strategy development, positioning, capture and management of client contracts worldwide.
• Develop and execute strategic and client account plans to achieve annual targets and grow the program year over year.
• Act as an advocate for the assigned Account, providing professional technical services.
• Lead and manage programs, establishing strategies and driving growth for the assigned Account.
• Lead and coordinate engagement with the client, identifying new opportunities and winning task orders and new contracts.
• Monitor the performance of team members executing professional technical services.
• Lead discussions to resolve client issues or concerns.
• Act as an ombudsman to spot and de-conflict organizational conflict of interest issues.
• Report to one of the Account Directors for the National Government’s Business Lines.

Requirements

• Bachelor's degree in architecture, engineering or other related disciplines that aligns with AECOM’s Business Lines.
• 15+ years of experience working with US Federal government agencies on Architect-Engineering programs.
• 6+ years in a leadership role.
• Travel required throughout CONUS and some OCONUS.
• US citizenship is required.

Skills

• In-depth knowledge of consultative selling approaches.
• Outstanding communication skills.
• Expert negotiation skills.
• Expertise in project management for complex, multi-country, multi-business unit deals.
• Knowledge and/or willingness to quickly learn and adapt to AECOM's entire portfolio.
• CRM (Salesforce) experience is a plus.

Location

• US - Arlington, VA - 3101 Wilson Blv
• Flexible and can be based in any major or secondary US city

Work Type

• Remote
• Full-time

Experience Level

• 15+ years of experience working with US Federal government agencies on Architect-Engineering programs
• 6+ years in a leadership role

Education Level

• Bachelor's degree in architecture, engineering or other related disciplines

Salary/Compensations

• USD 250,000+

Benefits

• Medical, dental, vision, life, AD&D, disability benefits
• Paid time off, leaves of absences
• Voluntary benefits, perks
• Flexible work options
• Well-being resources, employee assistance program
• Business travel insurance
• Service recognition awards
• Retirement savings plan
• Employee stock purchase plan

About the Company

• AECOM is the global infrastructure leader, committed to delivering a better world.
• We are a trusted professional services firm powered by deep technical abilities, solving clients’ complex challenges in water, environment, energy, transportation and buildings.
• Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle.
• AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025.
• We champion your growth and career ambitions.
• Work on groundbreaking projects that are transforming our industry and shaping the future.
• We offer cutting-edge technology and a network of experts.
• Our award-winning training and development programs are designed to expand your technical expertise and leadership skills.
• We provide a welcoming workplace built on respect, collaboration and community.
• We offer the freedom to grow in a world of opportunity.

Equal Opportunity

• As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it.
• All your information will be kept confidential according to EEO guidelines.