About the Role
Join the Coast Guard Exchange and make a difference by supporting the men and women who protect our nation. This retail role offers a chance to make a real impact on the lives of service members and their families.
Responsibilities
- Welcome customers and maintain product knowledge to assist with merchandise selection.
- Respond quickly and with importance to all customer concerns.
- Provide outstanding customer service, assisting patrons with product selection and substitutions.
- Oversee the operations of the sales department, including ordering merchandise, receiving stock, pricing, and monitoring inventory levels.
- Collaborate with store management on price changes, markdowns, promotional sets, and signage.
- Communicate with HQ staff to resolve special order requests and store-level merchandise issues.
- Assist store management in training employees on cash register and front-end duties.
- Provide input on employee evaluations.
- Operate a cash register, accepting various forms of payment.
- Prepare, verify, and issue change funds.
- Collect and reconcile cash receipts, register tapes, credit card receipts, and other documentation.
- Compare register tapes with the Daily Activity Report and investigate discrepancies.
- Prepare and maintain daily cash overage and shortage records for cashiers.
- Maintain control and security of change funds, the safe, and cash registers.
- Act as a key carrier, responsible for opening and closing the store.
- Direct and supervise other employees, and assume responsibility for store operations in management's absence.
- Adhere to all Loss Prevention policies, and be aware and proactive regarding shrink and the Alert Line.
- Follow all established safety standards and emergency preparedness requirements.
- Work weekends as required.
- Perform other related duties as assigned.
Requirements
- Prior retail experience in inventory control and retail sales.
- Ability to routinely lift 10 pounds and occasionally lift 25 pounds.
- Ability to stand for long periods of time.
- Experience operating a cash register and working knowledge of sales inventory.
- Previous retail supervisory experience.
- Current USCG NAF sales clerk with at least 6 months experience as a USCG NAF sales clerk.
- Non-U.S. nationals must have resided within the United States for at least three of the last five years.
- Must be registered with the Selective Service System (males born after 12/31/59).
- Must satisfactorily complete a Federal Background check and all pre-employment requirements.
- Applicants may not be employed in the chain of command of their relatives.
Skills
- Customer Service
- Inventory Control
- Retail Sales
- Cash Register Operation
- Sales Inventory Management
- Supervisory Experience
- Loss Prevention
- Safety Standards
- Emergency Preparedness
Location
- Staten Island, NY
- Ft. Wadsworth CGX
Work Type
- Part-Time (20-29 hrs/wk)
Experience Level
- Entry Level
- Supervisory
Salary/Compensations
- $20.42/hour
Benefits
- Paid Annual and Sick Leave
- Holiday Pay
- Medical/Dental/Vision Insurance
- Flexible/Dependent Spending Account
- Pension Plan
- 401k Savings Plan
- Life Insurance
- Short Term/Long Term Disability
- Tuition Assistance
- Paid Parental Leave
- 401k plan
- company pension plan
- wellness programs
- flexible schedules
- training, development, and career advancement opportunities
About the Company
- Join the Coast Guard Exchange — Make Every Day Meaningful!
- At the Coast Guard Exchange, we believe in taking care of our team as much as we take care of our customers.
- USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere.
Equal Opportunity
- All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.
