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About the Role

Partner directly with the Middle Office Lead to translate strategic priorities into measurable outcomes. Navigate a complex corporate environment to accelerate change delivery, establish operating cadence and governance, and ensure consistent communications across stakeholders. Maintain strong engagement with Front Office Trading and Sales, while partnering with Operations Management to support a controlled, cost-disciplined operating model.

Responsibilities

Act as the strategic execution partner to the Credit Trading Middle Office Lead, translating priorities into deliverables, timelines, and outcomes.
Establish and run operating routines (weekly/monthly governance, steering forums, action tracking, decision logs) to drive accountability and escalation.
Develop and deliver leadership materials (status updates, executive readouts, KPIs, risk/issue summaries) with clear decisions and ownership.
Own the middle office communications strategy, including narrative, audience-specific messaging, and proactive stakeholder engagement.
Maintain a regular engagement cadence with Front Office Trading and Sales leadership to align on priorities, pain points, service levels, and upcoming changes.
Partner with Operations Management to create transparency across performance, controls, capacity, and delivery commitments.
Support budgeting activities and enforce cost discipline across the middle office agenda.
Track headcount and contractor usage; oversee vendor and invoice processes where applicable.
Build visibility into run-the-business versus change investment, including productivity opportunities and capacity planning.
Challenge spend and resourcing requests using data, clear outcomes, trade-offs, and benefits realization.

Requirements

Strong understanding of middle office/operations concepts (trade lifecycle, controls, reconciliations, breaks, and settlements/confirmations as applicable).
Ability to connect Front Office needs with operational delivery and control requirements.
Excellent written and verbal communication skills, including producing executive-ready materials.
Proven experience running senior stakeholder forums, governance routines, and escalation paths.
Strong financial acumen, including experience with budgets, cost governance, vendor/contract management, and/or productivity programs.
Demonstrated ability to influence without authority and align diverse teams to outcomes.
Structured problem-solving skills; able to convert ambiguity into clear plans and decisions.
Operational rigor and disciplined follow-through (cadence, tracking, action management).
Strong integrity and control mindset; comfort partnering with risk/control stakeholders.

Skills

KPI design/reporting
Executive storytelling
Change delivery
Finance partnership
Risk partnership
Compliance partnership
Operational Risk/Controls partnership
Procurement partnership
Vendor management partnership

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans