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About the Role

We are looking for an Account Supervisor passionate about creative to work across key clients. You will collaborate closely with the Account Director to lead major initiatives in a fast-paced and dynamic work environment. Your entrepreneurial spirit and collaborative problem-solving skills will be key assets.

Responsibilities

• Establish and maintain a relationship of trust with clients
• Effectively handle client expectations by thoroughly understanding their business
• Provide meaningful input on client briefs and business plans
• Offer POV on creative ideas and assess work strategically
• Ensure communication plans effectively amplify ideas
• Take the lead on cross-functional meetings to drive discussion, decisions and next steps
• Manage complex projects with an understanding of impact on resourcing and agency profitability
• Lead the development and management of scopes of work and change orders in partnership with Account Director and Project Management
• Bring hands-on production experience across video, print, OOH, in-store, digital, and broadcast to guide timelines, budgets, and executional feasibility
• Maintain rigorous documentation across projects to support forecasting, reconciliations, and timely invoicing
• Review all deliverables for accuracy and strategic alignment before client presentation
• Anticipate and mitigate risks related to scope, timing, and client expectations
• Own agendas, outcomes, and follow-ups for client and internal meetings

Requirements

• 4+ years of agency experience
• Interest or experience in the gaming space
• Experience with integrated campaigns including Video, Print, Radio, OOH, In-Store, Digital
• Demonstrated experience managing production with a strong understanding of production timelines, vendor management, and cost implications across channels
• Experience building and managing scopes of work, estimates, and change orders
• Comfort working cross-functionally with Finance, Legal, and Project Management teams
• Demonstrates collaborative working style with the utmost professionalism
• Strategic thinker who understands agency philosophy, impact of new marketing and media trends and can leverage it to sell and defend work
• Entrepreneurial spirit
• Excellent understanding of KPIs and ROI
• Fluent in English, both spoken and written

Skills

• Creative
• Collaborative problem-solving
• Production experience (video, print, OOH, in-store, digital, broadcast)
• Scope management
• Estimates
• Change orders
• Cross-functional collaboration
• Strategic thinking
• KPI understanding
• ROI understanding

Location

• Montreal
• Toronto
• New York
• Paris
• London
• San Francisco

Work Type

• Hybrid

Experience Level

• 4+ years of agency experience

Education Level

• Bachelor’s degree in related field

Salary/Compensations

• 70,000-80,000 CAD annually

About the Company

• Sid Lee is a multidisciplinary creative collective striving to make a difference and celebrating culture with bold ideas.
• Over 300 artisans work as one team from offices in Montreal, Toronto, New York, Paris, London, and San Francisco.
• They strive to break the ordinary through brand building, brand expression and brand experience.
• Its creative community also includes Yard, Digital Kitchen, Sid Lee Sport, Sid Lee Architecture, and Haigo.
• Alongside daring clients, Sid Lee draws on its rich collection of disciplines: from craft to culture and innovation, empowering its clients to outperform their competitors, earn the trust of their customers, and increase their influence.
• Sid Lee is a member of kyu, a collective of top-tier global creative companies established by Hakuhodo DY Holdings.
• Sid Lee also imagined C2 Montréal, one of the largest creative-business conferences in the world.

Equal Opportunity

• Proud to be an equal opportunity employer, Sid Lee is committed to creating a diverse work environment.
• All qualified applicants are considered without regard to citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.
• We encourage women, Indigenous peoples, persons with disabilities, and members of visible and ethnic minorities to apply for our job opportunities.
• Additionally, accommodation measures can be made available for persons with disabilities upon request at any stage of the pre-selection and selection process.