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About the Role

Behavioral Health Recovery Coach provides individuals diagnosed with mental health, substance use, and/or chronic health conditions with recovery-oriented activities and interventions using a trauma-informed, non-clinical approach. This role focuses on supporting individuals' recovery goals, including education and vocational objectives.

Responsibilities

• Assist individuals with learning adaptive behaviors and responding to or avoiding identified precursors such as cravings or triggers that result in relapse in unhealthy behavior or functional impairments.
• Provide training to individual/family on treatment regimen choices including recovery support options, recovery concepts, advocacy, understanding substance use disorder/mental illness or chronic health conditions and treatment, medication education, effects of trauma, psychosocial rehabilitation, habilitation, crisis intervention and related tools and skills.
• When appropriate, assist family members in the acquisition of knowledge and skills necessary to understand and address the specific needs of the individual who is Medicaid eligible in relation to their substance use disorder/mental illness and treatment.
• Collaborate with family and caregivers to develop positive interventions to address specific presenting issues and to develop and sustain health and stable relationships to support the individual’s recovery.
• Assist individuals to develop skills necessary for community living and recovery with ongoing assessment of their functional status and creation of (re)habilitative goals.
• Develop and implement behavioral health and/or health education support groups for individuals with substance use, mental health, or chronic health conditions.
• Instruct in self-advocacy skills including activities designed to facilitate individuals’ ability to access social service systems and other recovery-oriented systems of care.
• Assist with increasing social opportunities and developing social support skills that improve life stressors resulting from the individual’s disability and promote health, wellness and recovery.
• Assist individuals with linkage to and system navigation within behavioral health and human services systems to access appropriate care.
• Serve as a professional resource and provided leadership within the department and among staff.
• Complete educational intakes, observations, and/or evaluations to assist clients with developing a plan to start or return to school and education trainings based on participants’ interests, abilities, and strengths.
• Provide additional one-on-one tutoring and skill development for individuals as needed.
• Assist individuals to understand and overcome personal, social, or behavioral problems affecting their educational and employment goals.
• Analyze, identify, and address potential barriers such as support needs, transportation options, skill development and others as needed to assist clients in meeting educational and employment goals.
• Create service plans that are measurable goals and objectives based on client diagnosis that will specify type, frequency, intensity, and duration of service delivery.
• Interact and collaborate with employers, family/friends, Care Coordinator, and Managed Care Organization (MCO) to ensure timely implementation of service plan.
• Evaluate educational and/or vocational plans, assist with skill development, financial aid resources, assist with applications and other resources necessary.
• Provide support in a variety of educational and employment settings.
• Link individuals with education-related community services and accommodations.
• Serve as a job coach to assist individuals in gaining skills to be successful in competitive employment.
• Participate in training as needed or as assigned by supervisor.
• Participate in staff meetings and other department and/or agency activities as required.
• Assure compliance with all applicable local, state, and federal regulation and agency policies.
• Represent Catholic Charities Family and Community Services on appropriate committees.
• Any other duties as assigned by supervisor.
• Represent Catholic Charities at committees as desired and approved by supervisor.
• Participates in regular individual supervisions and team meetings.
• Other duties as assigned.
• Services clients in multiple counties in regional area/network (12-15 counties).
• Remote work acceptable as approved by supervisor.
• Provide Peer services in the individuals home or out in the community to support individuals before (or in) a crisis or relapse.
• Assist individuals in modeling a successful recovery lifestyle, including participation in recovery activities that go beyond the traditional scope of treatment providers.
• Share his/her own personal experiences of recovery to build rapport and use a trauma-informed, non-clinical approach to assist individuals with initiating recovery, maintaining recovery, and enhancing their quality of life in long-term recovery.
• Serve as a personal guide and mentor and model effective coping techniques and self-help strategies.

Requirements

• Bachelor’s degree in human service or related field required.
• Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions (internships/volunteer duties may be acceptable).
• If providing Peer supports, a current certification in Certified Recovery Peer Advocate (CRPA/CRPA-P) or a Certified Peer Specialist certification (NYCPS/NYCPS-P) is required.
• A combination of experience and education may be substituted at the discretion of the Vice President.
• The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 10 lbs. and to operate a motor vehicle.
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
• Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards.
• All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
• Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
• Possess excellent verbal and written communication skills.
• Previous experience working with diverse populations, including low to moderate-income families.
• Ability to multi-task and prioritize duties.
• Ability to travel in all weather conditions throughout the counties served.
• Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
• Ability to maintain absolute confidentiality regarding all records reviewed including consumer records, employee records and billing records.
• Proficiency and experience with PCs, Microsoft applications and Electronic Health Records.
• Ability to analyze and interpret data and to handle problem resolution.
• Possession of a valid NYS Driver’s license and a driver’s record considered acceptable by agency and insurance carrier.
• Continuous use of a reliable, registered, and insured vehicle.
• Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance.
• Demonstrate commitment to Agency Mission Statement.

Skills

• Trauma-informed approach
• Non-clinical approach
• Recovery-oriented activities
• Interventions
• Individual recovery goals
• Education objectives
• Vocational objectives
• Adaptive behaviors
• Relapse prevention
• Treatment regimen choices
• Recovery support options
• Recovery concepts
• Advocacy
• Substance use disorder understanding
• Mental illness understanding
• Chronic health conditions understanding
• Medication education
• Effects of trauma
• Psychosocial rehabilitation
• Habilitation
• Crisis intervention
• Individual Recovery Plans
• Self-care
• Emotional validation
• Communication skills
• Boundaries
• Emotional regulation
• Behavioral relapse prevention
• Violence prevention
• Suicide prevention
• Family support
• Caregiver collaboration
• Positive interventions
• Health and stable relationships
• Community living skills
• Functional status assessment
• Rehabilitative goals
• Behavioral health education
• Health education
• Support groups
• Self-advocacy skills
• Social service systems access
• Recovery-oriented systems of care
• Social opportunities
• Social support skills
• Life stressors management
• Health promotion
• Wellness promotion
• Recovery promotion
• Linkage to care
• System navigation
• Behavioral health services
• Human services
• Professional resource
• Leadership
• Educational intakes
• Observations
• Evaluations
• Tutoring
• Skill development
• Problem-solving
• Service plan creation
• Measurable goals
• Measurable objectives
• Client diagnosis understanding
• Service delivery planning
• Employer collaboration
• Care Coordinator collaboration
• Managed Care Organization (MCO) collaboration
• Service plan implementation
• Educational plan evaluation
• Vocational plan evaluation
• Financial aid resources
• Application assistance
• Job coaching
• Competitive employment skills
• Training participation
• Staff meeting participation
• Agency activities participation
• Compliance assurance
• Local regulation adherence
• State regulation adherence
• Federal regulation adherence
• Agency policy adherence
• Committee representation
• Supervisory direction adherence
• Individual supervision participation
• Team meeting participation
• Peer services
• Crisis support
• Relapse support
• Recovery lifestyle modeling
• Recovery activities participation
• Personal experience sharing
• Rapport building
• Initiating recovery
• Maintaining recovery
• Enhancing quality of life
• Personal guide
• Mentor
• Effective coping techniques
• Self-help strategies
• Ethical business practices
• Verbal communication
• Written communication
• Diverse populations experience
• Low to moderate-income families experience
• Multi-tasking
• Prioritization
• Travel
• Cooperation
• Teamwork
• Positive communication
• Constructive communication
• Confidentiality maintenance
• PC proficiency
• Microsoft applications proficiency
• Electronic Health Records (EHR) proficiency
• Data analysis
• Data interpretation
• Problem resolution
• NYS Driver's license
• Vehicle operation
• Agency Mission Statement commitment
• CCFCS Code of Conduct adherence

Location

• Multiple counties in regional area/network (12-15 counties)
• Remote work acceptable as approved by supervisor

Work Type

• Full Time
• Monday - Friday, Days

Experience Level

• Minimum of 1 year of experience working with persons with substance use, mental health disorder and chronic health conditions

Education Level

• Bachelor’s degree in human service or related field
• Certified Recovery Peer Advocate (CRPA/CRPA-P)
• Certified Peer Specialist certification (NYCPS/NYCPS-P)

Salary/Compensations

• $19/hour

Benefits

• Competitive salary
• 403b retirement plan
• Generous time off package
• Work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

About the Company

• Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years.
• We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential.
• We proudly serve and employ people from all backgrounds and experiences.
• If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day.
• Be a part of something truly special.

Equal Opportunity

• Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet