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About the Role
The Small Parcel Associate is responsible for all picking, packing, and shipping activity within the small parcel cell, acting as the final checkpoint before orders leave the building. This physically demanding role requires standing, lifting, and walking for up to 8 hours, with overtime as needed.
Responsibilities
- Pick, pack, and ship small parcel orders accurately and efficiently to meet company standards for safety, security, and productivity
- Own the completeness and correctness of every order filled through the small parcel cell
- Select and apply the correct carrier and service (UPS, FedEx, or USPS) for each shipment based on destination, weight, and service requirements
- Operate UPS WorldShip, FedEx Ship Manager, and USPS shipping software to generate labels, shipping documentation, and tracking information
- Ensure all outbound shipments are properly packaged, labeled, and free of damage
- Identify parts accurately for error-free picking, packing, and shipping
- Maintain a clean, neat, and orderly work area in the small parcel cell
- Conduct operations in a manner that promotes safety
- Follow directions and communicate order or shipment issues to the Warehouse Supervisor
- Assist with physical inventory and cycle counting as needed
- Assist all employees as required
Requirements
- Be able to stand and walk for up to 8 hours
- Heavy lifting (up to 50 lbs.)
- Work under warehouse conditions
- Must be able to operate or be willing to learn to operate a pallet jack and various hand tools/power tools used in the small parcel cell
- Must have the ability to handle changes, short lead times, and changing priorities daily
- Maintain a good working relationship with all personnel
- Be willing to be part of a team atmosphere
- Good written and verbal communication skills
- Must be customer oriented
Skills
- UPS WorldShip
- FedEx Ship Manager
- USPS shipping software
- Computer operation
- Pallet jack operation
- Hand tools
- Power tools
Education Level
- High school diploma or GED