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About the Role

As a Client Partner, you will drive FX Digital’s growth by identifying, qualifying, and converting new business opportunities while nurturing existing client relationships. This role combines consultative selling, strategic account management, and commercial leadership, working closely with delivery teams to shape solutions for the Connected TV landscape.

Responsibilities

• Proactively identify, qualify, and nurture new business opportunities across broadcasters, sports rights holders, streaming platforms, telcos, and OTT ecosystem partners.
• Build and maintain a healthy sales pipeline aligned to quarterly and annual revenue targets.
• Conduct outreach, discovery sessions, and consultative conversations with prospective clients.
• Attend industry conferences, networking events, and client meetings to represent FX Digital and generate opportunities.
• Develop strategic account plans for key prospects and target clients.
• Stay informed on industry trends across Connected TV, streaming, sports OTT, and platform ecosystems.
• Own opportunities from initial qualification through to signed agreement.
• Support discovery workshops and leading commercial conversations with clients.
• Work collaboratively with our Sales Operations Manager to create proposals, presentations, SOWs, and commercial documentation.
• Coordinate internal stakeholders to shape compelling client solutions.
• Lead procurement, commercial negotiations, and contract discussions.
• Maintain accurate forecasting, pipeline reporting, and CRM (Hubspot) hygiene.
• Act as the primary commercial relationship owner for assigned client accounts.
• Build trusted long-term relationships with stakeholders across client organisations.
• Identify opportunities for account growth, renewals, and expanded engagements.
• Ensure clients feel supported, valued, and strategically guided throughout engagements.
• Conduct regular account reviews and client check-ins.
• Work closely with project teams to ensure smooth onboarding and successful delivery of projects.
• Develop account growth strategies aligned with client objectives and FX Digital capabilities.
• Identify upsell and cross-sell opportunities across Product, Design, Engineering, QA, and Support services.
• Collaborate with delivery teams to proactively identify future opportunities.
• Support strategic partnerships and ecosystem relationships within the OTT and CTV space.
• Partner closely with Engineering, Design, QA, Product, and Project Management teams during pre-sales and delivery phases.
• Ensure alignment between commercial commitments and delivery capabilities.
• Work collaboratively with marketing on thought leadership, events, and campaign initiatives.
• Share client and market insights internally to improve positioning and service offerings.

Requirements

• Proven experience in business development, account management, or client partnership roles (4+ years preferred).
• Experience owning and closing commercial opportunities.
• Strong understanding of digital products, streaming, OTT, or Connected TV ecosystems preferred.
• Excellent communication, negotiation, and presentation skills.
• Experience managing senior stakeholder relationships.
• Self-motivated with strong commercial awareness and strategic thinking capabilities.

Skills

• Commercial Acumen
• Consultative Selling
• Commercial Negotiation
• Strategic Thinking
• Proactive Relationship Building
• Hospitality Mindset
• Client Partnership
• Presentation & Proposal Development
• Cross-Functional Collaboration
• Stakeholder Management
• Pipeline Management
• Self-Management
• Attention to Detail

Location

• Old Street, London

Work Type

• Full-time
• Hybrid

Experience Level

• 4+ years preferred

Benefits

• Annual profit share distributed equally across all roles and departments.
• Pension contributions with Scottish Widows.
• Generous 35 days of annual leave, including bank holidays and Christmas office shutdown.
• Monthly one-on-one Sanctus mental health coaching session.
• Optional Vitality Health Insurance with discounted Apple Watch, cinema tickets, and Amazon Prime.
• Cycle-to-work scheme with up to 47% savings on a new bike.
• Flexi start time between 9am and 10am.
• Employee referral scheme.
• Regular appraisals for feedback and growth.
• Weekly dedicated training time for personal development.
• MacBook Pro on your first day at FX.

About the Company

• FX Digital is a specialist Connected TV agency providing a wide range of services spanning Product Strategy, UX/UI Design, Engineering, Quality Assurance, and OTT platform delivery.
• Over the past decade, we have become a trusted technology partner for some of the world’s leading streaming brands including Discovery+, BritBox, ATP Media, Dyn, Eurosport, and The Premier League.
• We take great pride in our culture of acceptance, diversity and inclusion.
• Complete regular surveys to provide anonymous feedback on the business, leadership team and your role to ensure that we are doing everything we can to keep improving and making FX a great place to work.
• Join us at our monthly Show and Tell, where team members update us on what they’ve been working on.
• Get nominated for the monthly FX Factor by your peers and get recognised for your contribution to the business.
• Get a chance to earn a £20 voucher for high project NPS scores.