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About the Role

A.S.P. is looking for a Bilingual Traffic Control Officer committed to ensuring the safety and efficiency of airport operations. This role is crucial in managing and coordinating vehicle traffic movements to ensure a smooth and safe experience for all passengers and drivers at Billy Bishop Toronto City Airport.

Responsibilities

• Act as a welcoming agent and greet passengers arriving at the airport in a helpful, friendly manner.
• Assist persons with disabilities from the curb into the designated waiting areas and with contacting their air carrier for further assistance.
• Monitor and verify vehicles and/or persons boarding the ferry or entering the ferry facilities.
• Monitor and control ground transportation and parking activities, prevent unattended vehicles, and assist with curbside issues while maintaining the smooth and free flow of traffic.
• Educate passengers on parking and waiting options to help limit roadside congestion, unattended vehicles and ensure pedestrian safety.
• Patrol the groundside curb, taxi corral and finger lanes.
• Control of vehicles and pedestrians on airport property.
• Monitor transportation companies conducting business at the airport.
• Act as first response in case of emergency.
• Enforce airport policies on groundside.
• Report all enforcement infractions and provide feedback to resolve problems or situations.
• During emergencies, assist in various roles such as traffic coordination, as required.
• Act as Evacuation Wardens during building evacuations.
• Liaise and communicate with parking enforcement, taxi inspectors and police for enforcement purposes and take a proactive approach to resolve traffic related problems.
• Carry and operate portable radios to communicate with each other and the Airport Operations Communication Center.
• Perform other related duties as assigned.

Requirements

• Fluent in both French and English is mandatory.
• Minimum High School diploma or Grade 12 education.
• Eligible to work in Canada.
• Proficient computer skills such as Microsoft Office.
• Self-motivated individual with a strong attention to detail.
• Excellent written & verbal communication and active listening skills.
• Ability to physically patrol the curbside is mandatory.
• Must possess a valid Security license.
• Must possess a valid Standard First Aid certification.
• Possession of a valid Restricted Area Identity Card (RAIC) is an asset.

Skills

• Communication
• Active Listening
• Attention to Detail
• Microsoft Office Proficiency
• Radio Operation

Location

• Billy Bishop Airport

Work Type

• Full-time

Education Level

• High School Diploma

Salary/Compensations

• $19.55 - $22.00 per hour

Benefits

• Medical benefits
• Dental benefits

About the Company

• A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients.
• We employ in excess of 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals.
• A.S.P. provides services to some of the largest airports in Canada and has a significant presence in the Commercial and Residential spaces in Ontario and Alberta.
• We care about our team and their personal and professional success.
• Diverse and engaging work environment.
• People-first mentality.
• Competitive remuneration and benefits package.

Equal Opportunity

• A.S.P. Incorporated is committed to diversity various communities within which we operate.
• We encourage all qualified professionals, to apply and invite anyone requiring accommodation to notify us during the recruitment process.